Job Description:
Are you passionate about ensuring communications are both compelling and compliant? As a Communications Review Specialist in our first line defence team, you’ll play a vital role in shaping how we engage with customers across the UK. From financial promotions to core product messaging, your expertise will safeguard customer trust, protect our brand, and support our commitment to treating customers fairly. This is a unique opportunity to blend regulatory acumen with creativity, working at the centre of a growing health insurer where your approvals truly matter
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

WHO WE ARE:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.
Salary: Up to £45,000 dependent on experienc

• Meticulously reviewing a huge variety of customer facing communications and Financial Promotions, ensuring any areas of concern are rectified to reduce risk to the business and drive good customer outcomes.
• Making sure approved marketing materials are clear, fair, and balanced.
• Ensuring materials comply with FCA regulation and ASA guidance, correctly reflect product benefits, meet clear communications and Consumer Duty requirements.
• Working with communication owners on any required changes to ensure their communications are compliant, clearly explaining your rationale.
• Managing workloads effectively and pragmatically to ensure deadlines are achieved.
• Liaising with key stakeholders across the business.