Senior Community Engagement Specialist at Aecom USA

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

130000.0

Posted On

26 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual Fluency, Stakeholder Engagement, Communications Plans, Community Engagement, Stakeholder Management, Research Skills, Tactical Decision Making, Collaboration, Public Meetings, Logistics Planning, Content Drafting, Interpersonal Communication, Government Relations, Media Relations, Public Relations, Facilitation

Industry

Civil Engineering

Description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM’s West Region Strategic Communications Group is seeking a passionate bi-lingual Senior Community Engagement Specialist to join the AECOM team to assist in the delivery of large, complex infrastructure projects on both sides of the Texas/Mexico Border. This communication specialist professional will work collaboratively with AECOM's client and specialist teams and be accountable for leading stakeholder engagement and communications tasks. Responsibilities include but are not limited to the following: Leading creation and implementation of Stakeholder Engagement and Communications Plans/strategies and executing related outreach. Identifying and mapping key stakeholders for client projects. Conducting in-depth research and investigation including stakeholder and situational analysis and jurisdictional review. Making tactical decisions on and prioritizing stakeholder and community engagement activities based on project and client requirements Collaborating with project teams to strategize on best practices and risk communications. Engaging and informing stakeholders, communities, and residents on projects in-person and/or virtually, or through written materials. Developing themes, core messages and collateral for multiple audiences in both English and Spanish, including local communities, statutory bodies, technical groups, and elected representatives. Managing the drafting of content for stakeholder communication, fact sheets, FAQs, exhibit content, and other materials as needed. Planning logistics, execution and facilitation of stakeholder or public meetings, workshops, open houses, focus groups, and other community outreach events, both virtually and in-person. Developing presentations for meetings with various stakeholders within a client’s brand guidelines. Providing acute attention to detail in the development, management and tracking of stakeholder communications and feedback. Managing development of surveys and focus groups and other stakeholder engagement feedback mechanisms. Performing work in accordance with agreed objectives, budget and timescale with little/no supervision. Exercising sound judgment when communicating with internal and/or external clients or customers and develops relationships with key project contacts. Leads project teams and may have direct reports along with Coaching entry-level/ mid-level staff members. Responsible for quality checks and approvals of all client deliverables Manages client communications and develops relationships with key contacts. Qualifications Minimum Requirements: BA/BS + 6 years of related equivalency or demonstrated equivalency of experience and/or education. Bilingual fluency English/Spanish with experience working with Texas/Mexico Border communities. Preferred Qualifications: 10 + years of professional experience in a communications, community engagement or stakeholder management position. 6 + years of relevant experience in a stakeholder management and/or communications management position, including experience on large infrastructure programs 3 + years of professional experience working on large infrastructure projects or programs. Ability to demonstrate sound knowledge, understanding, and experience of managing complex stakeholder relationships and establishing effective communications strategies in an operational and public-facing environment. Demonstrated experience in managing small teams (2-5 people) to implement effective communications, community engagement and stakeholder management plans. Demonstrated ability to facilitate meetings / workshops with groups of stakeholders in both English and Spanish. Excellent interpersonal communication skills: this role requires continuous interaction with program and team leaders, client management, influential stakeholders and the public. Experience with government relations, media relations, public relations, stakeholder analysis and facilitation. Additional Information Sponsorship is not offered for this position now or in the future. Relocation assistance is not available for this position. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. State/Province: Texas Business Group: DCS Legal Entity: AECOM Technical Services Inc Business Line: Transportation Work Location Model: Hybrid Operating Group: Americas Primary Location: US - San Antonio, TX - 112 Pecan Str Compensation: USD85000 - USD130000 - yearly

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Responsibilities

The Senior Community Engagement Specialist will lead the creation and implementation of stakeholder engagement and communications plans for large infrastructure projects. This role involves collaborating with project teams and engaging with stakeholders to ensure effective communication and outreach.