FRONT DESK MANAGEMENT

• Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
• Conduct and explore various marketing strategies and channels to drive new tenants.
• Conduct site tours, manage the site and support the daily operational work.
• Respond to service queries or requests from existing tenants or potential new tenants.
• Build rapport and provide good customer service to all clients.
• Keep the front desk clean and organized.
• Notify clients of any food deliveries and couriers.
• Receive, process, sort, and organize all mails.
• Administrative work required for seamless centre operation (e.g., courier matters, pantry inventory ordering, performing payment charges, liaising with finance team on creating invoices, updating centre and client records/transactions).

JOB REQUIREMENTS

• Good spoken English and Mandarin (required to communicate to Mandarin speaking clients)
• Proficient in MS Office, AI apps, video editing apps/software
• Customer service and/or sales & marketing experience a plus.
• Must have strong verbal and written communication skills.
• Team player with ability to work independently. Multitasking skills.
• Friendly, cheerful and energetic