Senior Complaints Analyst at Canopius

Manchester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Process Improvement, Regulatory Compliance, SLA Management, Stakeholder Management, Third Party Management, Audit Advisory, Due Diligence, TPA / DCA Management, Communication, Crisis Management, Disaster Recovery Management, Organisational Resilience Planning, Health and Safety, Lease Management, Insurance Industry Expertise, Underwriting Knowledge

Industry

Insurance

Description

THE ROLE Drives business efficiency and agility by partnering with the business units on streamlining processes, proactively reducing service issues, mitigating risks and enhancing productivity through process improvements and technological enablement. Our benefits We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health. About Canopius Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.

Responsibilities

The role focuses on driving business efficiency and agility by partnering with business units to streamline processes. It involves proactively reducing service issues, mitigating risks, and enhancing productivity through technological enablement.