Senior Compliance & Advisory Competency Officer at Great Eastern Life Assurance Co Ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Advisory, Trend Analysis, Regulatory Compliance, Audit, Stakeholder Management, Communication Skills, MS Office, Training, Risk Management, SOP Development, Financial Services

Industry

Insurance

Description

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement and implement enhanced framework for the distribution representatives, enabling them to conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations. Provide support for day-to-day operation by assisting in the team’s function Conduct training and engagement sessions with representatives on sales advisory process, compliance topics and the use of Fact Finder & Sales system Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines Assist in conducting audit for regulatory compliance requirements, including but not limited to, compliance of Life Insurance Association Members’ Undertaking (LIA MU) requirements by leaders, mystery shopping results, categorisation of Balanced Scorecard (BSC) grading, as well as managing appeals Assist in developing and implementing communication plans on competency standards Assist in execution of ad-hoc projects/initiatives Liaison with IT/ Group Riska Management / Stakeholders on any data extraction / investigation and reporting Updating of SOPs and Internal Guidelines when required Degree holder and above in related disciplines (Banking / Finance / Accounting / Business) preferred 1 – 3 years of compliance experience in Financial Services or Insurance Industry would be an added advantage Proficient in MS Office (Excel, Words and PowerPoint) Strong interpersonal skills, stakeholder management and communication skills Meticulous, professional, able to work well independently and as a team High level of integrity, takes accountability of work with positive attitude

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Responsibilities

The officer will conduct agency reviews and trend analysis to improve sales advisory frameworks and ensure compliance with regulatory guidelines. Responsibilities include conducting training, monitoring competency standards, and liaising with stakeholders for data investigation and reporting.