Senior Conduct and Compliance Manager

at  DF Capital

WHO WE ARE

We are DF Capital, a specialist savings and commercial lending bank built to serve the needs of individuals and businesses in the UK. From straightforward savings to practical commercial finance solutions, our aim is to provide first class customer service to help manage and grow businesses or consumer savings.

REQUIREMENTS

At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude. The following skills and experience are required for this role:

• You have strong ethics and standards, and are comfortable with open and direct communication, across various levels of seniority
• You have provided compliance advice within a financial services firm before, and can demonstrate successful, outcomes-focussed effects of that advice
• You have a good practical working knowledge of the FCA Handbook (particularly CONC, SYSC, PRICN, BCOBs and DISP); bonus for knowledge of money laundering regulations – but not essential
• You have worked in firms that offer regulated and unregulated products, and can make pragmatic, risk-based judgements about when and how principles and rules should be applied throughout the firm
• You have a vision of what good looks like in compliance practices/process, and are excited by the opportunity to deliver your vision
• You can communicate concepts in a concise, simple way, even if they’re complex
• You have a strong ability to analyse information, and make informed judgements
• You have a proven ability to work in a fast-paced environment and adapt to change

THE ROLE, RESPONSIBILITIES AND DUTIES:

Due to our current size and growth ambitions this is a fantastic opportunity for someone who is experienced in providing conduct and compliance advice in a financial services firm and knows the FCA regulations, to develop their specialism, experience, and impact at a growing Bank. As DF Capital’s Conduct and Compliance Manager, you will be responsible for providing business functions quality and timely advice on compliance with FCA regulations, provide ongoing oversight and reporting on the compliance position, and be happy to roll your sleeves up and work dynamically with stakeholders to achieve this.
You will be a champion for delivering good consumer outcomes. You will lead on the advice and oversight of our newly developing consumer lending hire purchase proposition, enabling risk-owners to ensure compliance and good customer outcomes are achieved. You will have the authority to make decisions about the right way to do things.
We are a small team, so the ability to self-direct and work dynamically across different subject matter is important. This will offer you the chance to get involved in a variety of subjects and initiatives, which is why the role has a lot to offer any compliance professional who is looking to progress their breadth of experience.

KEY RESPONSIBILITIES:

• Providing advice to all business functions, stakeholders and projects on effective compliance to the FCA Handbook, particularly CONC, PRIN and BCOBs, which is tailored to the customers, scale and risk of the firm
• Oversee and test business compliance against sourcebooks and policy, to provide effective, risk-based assurance to risk-owners and independently for the Board
• Provide constructive written and verbal input and challenge to business forums and committees, driving an agenda of customer centricity and sustainability
• Review new or developing legislation/regulation to analyse business impact, brief business stakeholders up to the SLT and Board, and lead/advise on appropriate action
• Identify and address regulatory training needs, creating and delivering training session for stakeholders
• Lead on compliance thematic reviews, depending on subject-matter expertise and team resources
• Work with the Compliance Director to annually review compliance risk and devise the annual Compliance Monitoring Plan
• Lead on maintenance and updates to the compliance framework and policies, ensuring it remains continuously effective for managing compliance as the business grows
• Lead improvement initiatives to Compliance processes, such as horizon scanning, monthly ERC reporting, etc.
• Act as a deputy to the Compliance Director at Executive Risk Committee
  You will not have any direct reports but will act as a supporting coach for 2LOD colleagues and beyond in upskilling and deepening knowledge of FCA regulations and effective compliance processes.

At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude. The following skills and experience are required for this role:

• You have strong ethics and standards, and are comfortable with open and direct communication, across various levels of seniority
• You have provided compliance advice within a financial services firm before, and can demonstrate successful, outcomes-focussed effects of that advice
• You have a good practical working knowledge of the FCA Handbook (particularly CONC, SYSC, PRICN, BCOBs and DISP); bonus for knowledge of money laundering regulations – but not essential
• You have worked in firms that offer regulated and unregulated products, and can make pragmatic, risk-based judgements about when and how principles and rules should be applied throughout the firm
• You have a vision of what good looks like in compliance practices/process, and are excited by the opportunity to deliver your vision
• You can communicate concepts in a concise, simple way, even if they’re complex
• You have a strong ability to analyse information, and make informed judgements
• You have a proven ability to work in a fast-paced environment and adapt to chang