Senior Conference Services Manager at San Diego Mission Bay Resort

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

95000.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Menu Planning, Problem-Solving, Flexibility, Vendor Management, Communication Skills, Time Management

Industry

Hospitality

Description

Description San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Senior Conference Services Manager to our Mission Bay Family. Our resort has over 45,000 square feet of newly renovated, flexible meeting space, with a superb bay-front location for our catering business. As a Senior Conference Service Manager you will have the opportunity to create memorable experiences for our guests. This role acts as a liaison between client, national sales and the hotel to provide execution and supervision of meeting banquet functions and hotel room blocks. The Senior Conference Services Manager provides detailed event orders, resumes and diagrams for groups as well as managing group billing and room blocks. This role will provide stellar service for maximum re-booking achievement and up-sell for profitability and memorable experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime! The OFFER: Our Team Members are our most important asset and that's reflected in our benefits. San Diego Mission Bay Resort is proud to offer a variety of benefits to support a team members and their families. This role is bonus eligible, with a potential annual incentive payout of 0%-33% of base compensation, subject to plan terms and performance criteria. This position is: $85,000-$95,000 annually: A comprehensive Health Benefits Package to include Medical/Dental/Vison Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospital Indemnity. Pet Insurance 401K Plan with Employer Match Cell Phone allowance Onsite Complimentary Parking Free Meal in EDR Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts Career growth opportunities within Noble House Hotels and Resorts and recognition programs. The position pay ranges from $85,000 to $95,000 annually. OUR CULTURE: People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine, and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul. At San Diego Mission Bay Resort, become a part of our Noble CommUNITY – We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements For the Senior Conference Services Manager role, we are seeking the following requirements: Two or more years of CCS experience in Hospitality preferred Organizational skills, manage multiple tasks simultaneously, and prioritize effectively Customer Service Orientated focus on providing exceptional customer service, anticipating client needs, and ensuring satisfaction. Menu Planning and Food Knowledge, ability to plan menus, and ensure quality and presentation standards are met. Problem-Solving Skills Flexibility and Adaptability Vendor Management Proficient knowledge of computer applications, Delphi preferred Refined verbal and written communication skills Ability to innovate and offer unique catering solutions that meet the specific needs and preferences of clients Strong time management skills and proven demonstration of grace under pressure Flexible schedule availability

Responsibilities

The Senior Conference Services Manager acts as a liaison between clients and the hotel, overseeing the execution of meeting and banquet functions. This role involves managing event orders, billing, and ensuring exceptional service to enhance guest experiences.