ABOUT US

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.
With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo’s impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo’s CEO, Marc Murphy, emphasizes the company’s commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

REQUIREMENTS

• Minimum of 3 years’ industry and domain experience implementing, consulting or managing software projects and working on the vendor side within the financial services industry
• Working experience in Transfer Agency and/or Fund Administrations would be an added advantage.
• Strong presentation and communication skills
• Strong interpersonal/leadership skills – ability to shape and lead conversations at all levels
• Excellent written and oral communication skills
• Excellent organisation skills
• Effective listening skills
• Experience offering design solutions
• Experience leading client engagements and leading a team

EDUCATION

• Bachelor’s degree in Business/Technology or equivalent

WHAT DOES THIS ROLE ENTAIL?

As a Senior Consultant you will work with the client to understand their challenges and successfully implement Fenergo’s product offering. The successful candidate will lead by example, from execution of best practices in project delivery, including SME (Subject Matter Expert) and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner with various internal and external stakeholders.
The successful candidate is expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The ability to travel (domestic and international) to attend on-site client meetings and/or to other Fenergo offices is also required.

YOUR RESPONSIBILITIES

• Communicate effectively with clients and be considered a confident domain and product expert.
• Challenge clients on requirements to drive out optimum solutions and align with industry best practices, the Fenergo product offering, and the overall implementation strategy
• Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
• Provide comprehensive customer demonstrations on Fen-X CLM platform.
• Drive internal and external communications aimed at effectively managing stakeholder expectations