G’day!
We are ServiceRocket, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty years on and counting, we’ve got your back.

OTHER RELEVANT SKILLS:

Relationship Building: Adept at establishing and maintaining trust and rapport with senior customer stakeholders and internal teams.
Strategic Thinking: Strong commercial acumen with the ability to envision, design, and articulate sophisticated new solutions and multi-year architectures.
Communication & Storytelling: Exceptional technical and non-technical communication skills; a “master storyteller and visualizer” able to simplify complex technical concepts and articulate a compelling vision for solutions.
Executive Presence: “Presenter par excellence,” capable of delivering engaging and persuasive presentations and demonstrations to diverse audiences, including C-level executives.
Architectural Expertise: Expert at explaining and whiteboarding complex architectures and solutions, with a deep understanding of integrations between Atlassian and other platforms. In-depth knowledge of cloud architecture (AWS, Azure), SSO/identity management, web technologies, and APIs is required.
Customer Focus: Deeply customer-focused with an innovator mindset and a highly adaptable approach to leading engagements with external customers.
Problem Solving: Highly analytical with exceptional problem-solving skills and the ability to think critically and quickly on their feet.