ABOUT US

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

ROLES AND RESPONSIBILITIES:

Team Collaboration and Leadership:

• Collaborate with cross-functional teams and provide technical guidance and mentorship to junior network engineers.
• Participate in architecture review boards and provide expertise and recommendations on network-related projects.
• Stay updated on industry trends, certifications, and best practices to enhance professional knowledge and expertise.

Network Design and Architecture:

• Assess the organization’s network infrastructure and identify areas for improvement or optimization.
• Design, develop, and document network architecture blueprints, including high-level and low-level network designs.
• Define network standards, protocols, and guidelines to ensure consistency and scalability.
• Evaluate emerging technologies and industry trends to incorporate innovative solutions into network designs.
• Change Develop Project Plan to Develop Activity and Task list for Project Work Breakdown Structure(WBS)

Network Performance and Optimization:

• Monitor network performance, identify bottlenecks, and propose optimizations to improve efficiency and reliability.
• Conduct network capacity planning and scalability assessments to accommodate future growth and expansion.
• Optimize network configurations, protocols, and QoS (Quality of Service) settings for optimal performance.
• Perform periodic audits and assessments of network infrastructure to ensure adherence to design standards and best practices.

Vendor Management and Collaboration:

• Collaborate with vendors and third-party providers to evaluate and select appropriate network solutions.
• Manage relationships with vendors, negotiate contracts, and ensure adherence to service level agreements (SLAs).
• Provide technical guidance and support during the procurement process for network equipment and services.

Documentation and Reporting:

• Create detailed network design documents, including diagrams, configurations, and operational procedures.
• Develop project plans, timelines, and cost estimates for network implementation projects.
• Prepare and deliver technical presentations and reports to stakeholders, including management and technical teams.

Responsibilities:

• Analyse and resolve network hardware and software connectivity issues.
• Installing, configuring, and troubleshooting Wireless access points and controllers. - Perform network infrastructure remote monitoring and management using SolarWinds network monitoring tool.
• Respond to incoming tickets, troubleshoot, and escalate, if necessary.
• Network trends analysis for capacity planning and proactive fault finding.
• Root cause analysis of network syslog and documentation.
• Work with TAC as and when required
• Good Knowledge and hand-on with Network administration
• Good Hands-on wireless technology with experience on Extreme & Cisco
• Should have extensive knowledge of switching/Routing
• Performance tuning and Bandwidth monitoring
• Maintain and support services/hardware’s under network team responsibility.
• Contribute to documentation, review standards and operational procedures
• Troubleshooting the issues on different network platforms LAN, Wireless
• Provide RCA of the major incidents/problems
• Candidate should be flexible to work in 24*7 rotational shift
• Cisco ISE design, implement and operate