Team: Professional Services
Country: United States
Remote Work Available: Yes
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

REQUIREMENTS

• 8+ years of experience implementing regulatory information management systems and processes e.g. Registration Data Tracking Systems, Submission systems, creating business processes to address global regulatory requirements
• Working knowledge of life sciences compliance, regulatory guidance, day in the life business processes
• Ability to quickly understand business use cases and opportunities for change, to create corresponding process and business improvements ensuring that they align with Preferred Vault Practices
• Experience implementing software systems with the ability to comprehend and translate business requirements and create corresponding solutions designs
• Proven expertise in customer leadership and mentoring of team member
• Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
• Ability to travel up to 50%

THE ROLE

Veeva Systems is looking for consultants with system implementation experience and a passion for helping customers optimize their regulatory data and document management processes.
Veeva’s RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform.
As a member of our Professional Services team, you will be responsible for understanding our customer currency business processes and shaping future state vision, identifying and incorporating global regulatory needs, translating requirements into solution design, and defining global strategies to deploy our cloud-based solution across the enterprise.
Opportunities are available within the United States for this role, which is a remote position with a preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

WHAT YOU’LL DO

• Lead MedTech customers through their regulatory transformation via the implementation of Veeva RIM applications
• Partner with customer SMEs and business leaders to analyze, develop, and implement Regulatory processes that solve business problems and support business needs with the Veeva RIM (Submissions, Submissions Archive, Registrations, and Publishing)
• Analyze and document current state business processes, identifying pain points and gaps in process or system functionality as areas of opportunity.
• Define roll-out strategies for deployment of Veeva RIM across global Regulatory teams
• Serve as the primary customer liaison managing communication between project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Mentor project team and junior consultants in the Professional Services organization