We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

JOB SUMMARY –

Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.

MINIMUM REQUIREMENTS –

• Bachelors or foreign equivalent degree in computer science, engineering, business or a related field.
• 2-3 years of experience working in a client or customer facing role within a supply chain or software organization
• Experience with database troubleshooting (SQL).
• 2-3 years of experience deploying software.
• Up to 50% travel required

Principal Duties and Responsibilities –

• Performs detailed design for client specific enhancements.
• Mentors other consultants.
• Proactively troubleshoots and resolves issues that arise during the implementation. Updates and maintains the project issues list, which includes prioritizing the issues.
• Works with customer to test and implement interfaces between MA products or external systems.
• Works directly with the customer project team (primarily onsite) during configuration, testing, training, and implementation. Leads parts of the CRP.
• Participates in project status meetings.
• Minimum of 50% travel required.

• Performs detailed design for client specific enhancements.
• Mentors other consultants.
• Proactively troubleshoots and resolves issues that arise during the implementation. Updates and maintains the project issues list, which includes prioritizing the issues.
• Works with customer to test and implement interfaces between MA products or external systems.
• Works directly with the customer project team (primarily onsite) during configuration, testing, training, and implementation. Leads parts of the CRP.
• Participates in project status meetings.
• Minimum of 50% travel required