Senior Consultant, Solutions Design APAC

at  DHL

ABOUT US

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between.
We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities and being the global benchmark for responsible business practice.

REQUIREMENTS

• Min. Degree or Masters in relevant discipline
• 3 to 5 years with relevant experience in solutions design management / Up to 7 years of relevant experience in logistic/transport industry.

REQUIRED SKILLSET

• Project management and planning skills.
• Full understanding of all Solutions Design tools, techniques and procedures
• Warehouse, transport and supply chain operational knowledge at a detailed level.
• Exposure to modeling of complex warehousing or domestic transport network, logistics / transport operations, etc.
• Experience in at least one modeling / simulation tool
• Proficient in Microsoft excel to perform complex data analysis

• Serve as the Subject Matter Expert (SME) in specific solutions design and sector-specific skills/tools, particularly in the Technology Sector, VMI, I2M, and Simulation for the APAC region.
• Lead/support the SD workstream in pursuing new business and renewing existing ones.
• Develop solutions and provide analytical support for implementation/re-engineering of key strategic projects and communicate objectives to the team.
• Independently manage solution design resources for business growth and improvement, and budget.
• Establish optimal costing and commercialization for new and existing business.
• Lead and coach the team in resource calculation, costing tools, and compliance with the DHL Supply Chain Solution Design process.
• Collaborate closely with the operations team on project implementation.
• Set clear priorities and focus on efforts that add significant value.
• Work closely with the business development (BD) and sector teams on proposing solution design needs.
• Ensure proposed solutions maintain the highest levels of operational safety.
• Champion assigned practice/solution SME by building depth through research, application, team development, training, and engagement in relevant projects.
• Outline solutions and commercial proposals for presentation to internal stakeholders and customers and participate in customer presentations as required.
• Maintain effective communication across the business.
• Actively seek to understand and apply innovations in facilities, fleet, technology, or safety to solutions.
• Promote a culture of corrective and preventative actions (CAPA).
• Ensure quality of Concept of Operations documentation.
• Ensure compliance with health, safety, and regulatory standards.

Customers

• Develop customer coaches to help win business.
• Build collaborative relationships with customers to understand their needs.
• Identify needs and opportunities through local management interactions.
• Deliver budget-friendly, high-quality services and solutions.
• Support the development of innovative services to meet customer needs and drive growth.
• Plan and resource customer projects for success.
• Align team plans and processes with customer needs.
• Ensure competitive solutions by understanding the market and differentiating DHL’s offerings