Senior Consultant - Workforce and HR Transformation, Change Management

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

THE OPPORTUNITY

We are seeking a Senior Consultant for our PAS practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities, service offerings, and agencies. Working in multidisciplinary teams, often directly with leaders of major organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise government and public sector leaders in the face of increasing disruptions, an ever-changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience supporting people components of transformation, such as: Change Management, Culture change, operating model and organizational design, strategic workforce planning, learning design and/or talent management
• Strong analytical and problem-solving skills
• Ability to think outside of the box, thrive on new challenges
• Excellent oral and written communication skills, including the ability to adapt messaging and style to suit the needs of different audiences. Strong facilitation skills, including the ability to design meeting agendas or workshop activities to design creative solutions, build commitment to outcomes and drive decision making.
• High level of motivation and a self-starting attitude
• Strong work ethic
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlinesThis role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role. While based in Montreal, this position will interact with external and internal stakeholders both within and outside of Canada. French and English bilingualism is therefore a requirement.

YOUR KEY RESPONSIBILITIES

• Demonstrate a thorough understanding of the people components of large-scale transformation. Work with a wide variety of clients to deliver professional services, in particular in change and organizational design.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high-quality deliverables and within expected timeframes, working mostly indepently. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client’s industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• A related bachelor’s degree
• A minimum of 3-5 years of experience in providing relevant advisory services
• PROSCI or other industry standard Change Management Certification considered an asset
• Experience in delivering change solutions for all portions of project lifecycles, including Assessment, Design and Implementation
• Project management experience