Senior Consulting Manager

at  visa

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
As a senior manager of project team, you will be responsible for a module project in client engagements. Typically, this will involve the Senior Manager interacting with the client team and analyzing issues, synthesizing the insights based on analyses, developing recommendations and reports, and working with clients on executing recommendations.

The full range of responsibilities are detailed below:

• Work with project team to prepare project proposals, clarifying objectives, scope, deliverables, approach, draw input from client, local client relationship managers and functional teams.
• Develop project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements.
• Develop fact base by undertaking client interviewing, collecting and analyzing inputs such as client data, process flows, policies, competitive, industry and environmental information.
• Analyze Visa and client data to conduct benchmarking, identify performance gaps and develop improvement opportunities.
• Collaborate with data science team members to leverage advanced data analytics capabilities.
• Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks, and global best practices.
• Work with project team to design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements, at times support implementation at the client site.

More Generally:

• Identify and surface opportunities for client projects and submit for inclusion into account plans.
• Create, develop and maintain models, contribute to IP creation and standardized VCA offerings.
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practice.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
- Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. - You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

Specific skills and experience you will bring are:

• Significant experience in retail banking and or payment card industry and or merchant retail business with a focus on digital innovation, corporate strategy, or business management.
• 7-15 years of working experience with min. 5 years of experience in consultancy and at least 1 year of module leader experience (or equivalent qualification), with proven project deliveries and expertise in consulting methodologies.
• Project experience in a digital and technology-driven environment.
• High intellectual capability evidenced by strong analytical skills.
• Comprehensive knowledge of data analytics methodologies and tools and the use of data insights for business growth in a digital and technology-driven environment.
• Excellent client relationship management skills (also on senior executive level and across all levels of an organisation).
• Strong sales orientation, experience selling major projects ideas to senior management
• Excellent spoken and written command of English is a must.
• Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey complex technical information.
• Strong Business Acumen and Business Analysis Skills (research and analyse market and client information to tell a story).
• High levels of integrity and business ethics.
• Willingness to travel throughout the covered markets as needed.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law

• Work with project team to prepare project proposals, clarifying objectives, scope, deliverables, approach, draw input from client, local client relationship managers and functional teams.
• Develop project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements.
• Develop fact base by undertaking client interviewing, collecting and analyzing inputs such as client data, process flows, policies, competitive, industry and environmental information.
• Analyze Visa and client data to conduct benchmarking, identify performance gaps and develop improvement opportunities.
• Collaborate with data science team members to leverage advanced data analytics capabilities.
• Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks, and global best practices.
• Work with project team to design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements, at times support implementation at the client site