Senior Consumer Insights Consultant

at  Haypp Group

HAYPP GROUP

We address one of the world’s biggest problems – how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose healthier enjoyment. How? By offering people safer nicotine online.
Haypp Group is one of the Nordics’ leading e-commerce groups with ten store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, Northerner.com, Nicokick.com etc., we sell nicotine pouches as well as Swedish style snus online. With our headquarters located on Östgötagatan in Stockholm we are 200 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast-moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to healthier alternatives across all our markets globally.

WHAT WE WANT FROM YOU

We need a team player who’s eager to dive in, take charge, and grow. Here’s what makes you the ideal fit:

• You’re hands-on, always ready to get involved with the work that needs doing.
• You like to build strong relationships with clients and your deliveries are something you’re proud off.
• Managing multiple projects at once? No problem for you.
• You’re inventive, always looking for creative ways to solve challenges.
• Organized and responsible, you push projects forward.

SUCCESSFUL CANDIDATES ALSO MEET THE FOLLOWING REQUIREMENTS:

• Experience from hands-on quantitative research. Ex. setting up surveys, analysing data and visualising/presenting insights.
• Experience of client management – Relationship building, offer strategic guidance and up-sell.
• Understanding of latest and greatest within market/consumer research.
• Solid presentation skills
• Fluency in Swedish & English

BONUS REQUIREMENTS THAT MAKE YOU STAND OUT FROM THE REST

• Experience of e-com
• Advanced insights methods such as conjoint analysis
• Skills in programs for data analysis, such as SPSS, SAS, R, Python or others.

THE ROLE

As a Senior Consumer Insights Consultant at Haypp Group, you will join the Haypp Lab team, our in-house insight division. At Haypp Lab, you’ll be part of a successful, forward-thinking, and skilled team, We offer our clients,, actionable insights by leveraging our robust consumer base and knowledge of the category to affect their market strategy, product development and branding. Within your role you will get the opportunity to work with multiple clients, on different markets and various projects.

MAIN RESPONSIBILITIES:

• Project Leadership and Execution: Take charge of end-to-end project management, from understanding client objectives to delivering insightful final reports. This encompasses everything from proposal drafting, methodology selection, questionnaire design, to data collection and analysis. Transform complex data into clear, actionable insights that guide client decision-making.
• Foster and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Manage relationships with other internal departments: CRM, Customer Service, Category management, after-sales.
• Continuously building and developing our consumer insights offer.
• Support internal departments in their insights needs by conducting specific projects that help the growth of Haypp Group as a business.