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Senior Contact Center Team Lead & SME at Greenfix Property Care

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Bilingual Communication, Performance Metrics, Client Relationships, Operations Management, Team Development

Industry

Household Services

Description

A leading company in customer management is seeking a Contact Centre Team Leader in Abu Dhabi. You will lead and support a team, ensuring exceptional service delivery. The role involves managing operations, team development, and maintaining client relationships, alongside driving performance metrics. Applicants should possess at least one year of customer service experience in a BPO setting and have strong bilingual communication skills.

Responsibilities

Lead and support a team to ensure exceptional service delivery. Manage operations, team development, and maintain client relationships while driving performance metrics.