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Senior Content Designer - Venmo at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Design, UX Writing, Project Management, Data Analysis, User-Centered Design, UI Design, Figma, Conversational Voice, Localization, Accessibility, Generative AI, Content Standards, Digital Products, Financial Services, Communication, Collaboration

Industry

Software Development

Description

Perform work assignments using specialized content design knowledge and developed business expertise Lead projects and/or programs within content design family with moderate scope impacting function or sub-function Analyze, evaluate, and make decisions within general parameters under broad supervision May act as a subject matter resource for entry level and developing colleagues 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications). Manage multiple simultaneous projects by setting stakeholder expectations, independently prioritizing tasks, and collaborating across teams. Partner with product designers on UI flows, layouts, hierarchy, and interactions. Gather and apply data-driven insights about customer needs and pain points to identify, propose, and craft user-centered design solutions. Use data and research to evaluate your solutions' impact and advocate for continuous improvement. 5+ years relevant work experience writing and designing for digital products with a conversational, youthful voice. Experience navigating complex technologies, sensitive data, and/or highly regulated domains such as financial services, payments, identity space, healthcare or advertising technology. Experience with using, evolving, and defining content standards, such as style and terminology guidelines. Familiarity with localization and accessibility best practices. Working knowledge of Figma or similar standard design tools. Experience or interest in designing with and for generative AI/LLM-based systems Bachelor's Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred.

Responsibilities

Lead projects within the content design family and analyze user needs to craft user-centered design solutions. Manage multiple projects while collaborating with product designers and applying data-driven insights.