Senior Contracts Manager

at  Buckinghamshire Oxfordshire and Berkshire West ICB

Accountable for providing an overview of an individual contract performance, including contracted areas such as quality, cost and volume, as well as a focus on wider quality and assurance issues, including patient experience and mortality rates. Responsibility for in-year performance of one or more contracts, exploiting all available levers to ensure that productivity and efficiency measures are delivered. Responsible for the development of agreements that match planning assumption in accordance with national directives, policy changes and local aims, ensuring contracts are robust and incorporate all legal and technical requirements. Lead contract negotiations for agreed portfolio of contracts.
Establish contract arrangements for the contract portfolio through liaison with the Head of Contracts and other team members. Capture lessons learned, provide analysis on previous years performance, and incorporate into future negotiation processes. To hold providers to account leading the systematic review and challenge process for the contracts held, ensuring the routine use of benchmark data and performance against key planning assessments to drive improved performance. To translate highly complex provider data sources into required reports.
Input into reports, outlining the performance against quality, operational, financial and performance targets, identifying areas of risk, providing recommendations for corrective action, and where appropriate co-ordinating the initiation of contract performance tools for contracts within portfolio. Monitor the operational and clinical performance of contract portfolio that supports the delivery of safe and effective services, efficient use of resources, value for money, achieves business objectives of the ICB and works to continuously improve. A requirement to interface with clinical, finance and information colleagues to investigate and resolve breaches, audits and actions and manage a disciplined process, including queries, performance notices and issuance of warnings against terms of the contract. To foster excellent relationships with Providers, engendering honest and open communication and mutual respect between clinical commissioners and provider.
To actively develop and manage relationships with providers which ensures they are held to account for delivery. To engender a culture of respect in relationships between parties, fostering good relationships which enable mutually beneficial outcomes. Working closely with healthcare providers and third sector organisations, and other agencies to develop a shared vision that encourages innovation and continuous improvement in service design. Responsible for developing, implementing and managing effective communication strategies associated with the range of contracting processes and outcomes.
Provide and receive highly complex, sensitive and contentious information, including presenting information about the programme and dependencies involving a wide range of stakeholders in formal settings, therefore the post holder must have the ability to deal with resulting potentially challenging situations. Develop and presenting reports summarising status on issues, appraising outcomes, and providing progress reports for senior staff or groups of staff as directed from time to time. Responsible for the management of and reporting of information to relevant internal and external stakeholders. Works with information colleagues to undertake detailed capacity planning, for example identifying the impact of a service change on waiting times, or to project future growth or demand for a particular service

Please refer the Job description for details