Senior Control Management Specialist

at  Wells Fargo

ABOUT WELLS FARGO INDIA & PHILIPPINES

Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Wells Fargo is seeking a Senior Control Management Specialist who will be part of Consumer Lending Controls.
In this role, you will:
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- Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area
- Provide risk management consulting to support the business in designing and implementing risk mitigation strategies, business processes, and business controls
- Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk mitigation strategies
- Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
- Provide guidance to business groups on the development, implementation, and monitoring of business specific programs to identify, assess, and mitigate risk
- Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations
Required Qualifications:
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- 4+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
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- Candidate must be a graduate of a bachelor’s degree or higher.
- Candidate must have at least 4 - 8 years of experience in risk management or 5+ years of financial services industry experience
- Understanding of Consumer Lending products and services like Home Loan, Servicing, Credit and Merchant Services, Personal Loans and Auto Loans is an advantage.
- Knowledge and understanding of operational risk management in the financial services industry
- Ability to evaluate changes to laws, processes, etc. to assess impacts and to develop implementation plan to close gaps
- Comprehensive understanding of operational risk management and or operations process management
- Understanding of US consumer law
- Strong leadership skills with the ability to interact and lead discussions comfortably with senior levels of management and regulators
- Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures
- Ability to consult, build, and maintain solid working relationships in and outside of immediate department
- Ability to manage initiatives involving process improvements
- Excellent communication skills and ability to articulate complex material to a diverse audience
- Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
- Ability to prepare management level presentations
- Ability to lead projects/initiatives with high risk and complexity
- Candidate must be amenable to work on the night shift and be located at McKinley Hill, Taguig.
Job Expectations:
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- Candidate must be amenable to work on a graveyard shift and be located at McKinley Hill, Taguig City.
- Perform reviews on transitions per Transition Framework, Controls opinion/acknowledgement, Second-line engagements etc.
- Support functionally to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management support Business and publish various reports to stakeholders.
- Should have sound understanding of risk management principles and will be responsible for ensuring appropriate control coverage is provided for the assigned business group, be a strong partner for business group to identify risk, control gaps and help to remediate any issues.
- Timely update, report and escalate of issues. Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes
- Partner with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
- Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
- Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.
- Subject matter expert with respect to aligned lines of businesses.