Senior Conversational AI Engineer-Chatbot Developer W2 role. at PDDN INC.

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Conversational AI, Chatbot Development, Scripting, Groovy, JavaScript, Python, API Testing, REST, SOAP, NLP, Intent Recognition, Entity Extraction, OOP, Automation Workflows, DevOps, Agile

Industry

IT Services and IT Consulting

Description

Job Description Role: Senior Conversational AI Engineer (Chatbot Developer) Location: Charlotte, NC Duration: 12 months (Contract) Job Type: W2 About the Role We are seeking a Senior Conversational AI Engineer (Chatbot Developer) to join our team in Charlotte, NC. This role is ideal for a hands-on technologist who thrives at the intersection of data science, automation, and conversational AI. You will design, build, and implement enterprise-scale virtual assistant solutions that integrate seamlessly with business process networks, delivering exceptional user experiences for internal stakeholders. Key Responsibilities Design and develop AI-powered conversational experiences (chatbots/virtual assistants) to solve employee queries Build and maintain a script library for reusable conversational flows across multiple domains Collaborate with cross-functional teams to validate feasibility, gather requirements, and optimize processes Implement automated conversational processes into the Virtual Assistant platform Perform unit testing, ensuring robust error handling and timely bug resolution Convert conversational flow diagrams into production-ready code Integrate APIs, database queries, and automation workflows into chatbot experiences Ensure scalability, documentation, and adherence to best coding practices Apply DevOps and Agile methodologies throughout the development lifecycle Required Skills & Experience Hands-on expertise in designing and implementing enterprise-scale chatbots or virtual assistants Strong scripting skills in Groovy (preferred) or JavaScript Proficiency with Python and API testing tools such as Postman or Insomnia Solid understanding of REST and SOAP web services and integration patterns Knowledge of NLP concepts including intent recognition, entity extraction, and regex Experience with automation workflows and process optimization Strong grasp of OOP concepts and scalable coding practices Excellent communication skills with the ability to engage both technical and non-technical audiences Ability to work independently and collaborate with multiple stakeholders Preferred Qualifications Experience in financial services or enterprise-scale environments Background in AI model development and prompt flow orchestration Familiarity with DevOps pipelines and Agile project delivery Why Join Us Work on cutting-edge Conversational AI solutions in a Fortune 500 environment Collaborate with talented teams to deliver impactful automation Opportunity to shape the future of employee experience through AI-driven chatbots Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Senior Conversational AI Engineer will design and develop AI-powered conversational experiences to address employee queries and build a script library for reusable conversational flows. They will also collaborate with cross-functional teams to optimize processes and ensure robust error handling.