In this role, your responsibilities will include:

• Evaluate requirements and make recommendations: Anticipates, analyzes, and interprets student requirements and determines the policies and processes to be implemented. Diagnoses student problems and makes recommendations to solve them, and ensures that these recommendations are implemented. Solves complex problems and follows up on them as required.
• Review work procedures: In partnership with academic administrators, designs and implements processes, procedures, and work methods, or adjusts those currently in place, and ensures that the team follows them to continuously improve activities in order to maximize team productivity and effectiveness.
• Courses: Checks and updates course sequences. Notifies waitlisted students when spots become available. Reviews enrolment limits with the person responsible for academic operations or academic administration. Checks enrolment lists. Ensures that marks are updated.
• Supervision: Plans, coordinates, assigns, and reviews duties assigned to senior officers, and serves as their resource person. Sets priorities, conducts short-term planning, and designs group and individual training plans. Responsible for recruiting and staffing student-employee positions under the incumbent’s direct supervision. Supervises work performed by students, notably as part of the Work-Study Program, by setting priorities, motivating, guiding and providing feedback to these students.
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