Senior Coordinator Equitable Learning Service at RMIT University

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Disability Services, Team Management, Communication, Collaboration, Analytical Skills, Problem Solving, Mentorship, Data Analysis, Stakeholder Management

Industry

Education Management

Description

Overview: Full-time, Continuing position Salary HEW 8 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University About The Position This position offers line management and mentorship for the Equitable Learning Services (ELS) team, consisting of about 9 Advisors and 2 casual staff, dedicated to supporting RMIT students with disabilities in creating tailored Equitable Learning Plans. The coordinator ensures a high standard of advice for both students and educators, oversees a quality evaluation framework, and manages the allocation of complex cases. The role exists in a collaborative leadership team environment, working alongside a peer senior coordinator to share the line management responsibilities and reporting into the Manager Equitable Learning and Accessibility. Other key stakeholders include the Accessibility Coordinator and wider Equity and Inclusion Team. The role fosters continuous improvement through regular team meetings and planning sessions, while coordinating the University’s responses to urgent support needs and providing specialised guidance on complex disability matters. Additionally, it monitors service effectiveness through data collection and analysis, sharing insights with management to enhance overall support. To be successful in this position, you’ll have: 1. Demonstrated experience in leading and managing disability services, preferably within a dual sector education environment. 2. Demonstrated experience leading a team that manages complex cases and coordinating the management of communication with all relevant stakeholders. 3. Excellent interpersonal and communication skills with the ability to foster a collaborative and effective team environment, that positively influences the wider RMIT teams and community. 4. Demonstrated capacity for analytical and conceptual thought in the development of new initiatives; in the diagnosis of problems; and in providing innovative and practical solutions. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the Students Group The students group shapes, designs and delivers key student services and experiences to prepare RMIT students for study, life and the global workforce. We work in partnership with students, academics, professional staff, industry and the community to deliver transformative student experiences that improve access, participation, retention and success for all RMIT students. Our objectives are to: • Shape, co-create and inform an inclusive, safe, industry-engaged and global student experience • Deliver impactful, connected service, care and development opportunities at scale, and to • Engage, empower and value each other so that together we can make a difference. We welcome a diversity of perspectives and are inclusive in our approach to work. We are aligned in our passion for having a collective and positive impact on the student experience at RMIT. Our team is comprised of talented and motivated people from a range of professional disciplines and backgrounds, at various stages of their careers and including RMIT students. To Apply Please submit your CV and covering letter addressing the Key Selection Criteria for this position by clicking on the ‘Apply’ link at the top of this page. For further information about this position, please see the Position Description hyperlinked below or contact dustin.nguyen@rmit.edu.au Job Description – Senior Coordinator, Equitable Learning Services Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Applications Close: 25 Feb 2026 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers. We are a Circle Back Initiative Employer – we commit to respond to every applicant. Culture Our Values inspire us, wherever we are in the world, and guide how we live and work together. Imagination. Integrity. Courage. Passion. Impact. Inclusion. What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other. Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices. Find out what makes RMIT a great place to work

Responsibilities

The Senior Coordinator oversees the Equitable Learning Services team, ensuring high standards of advice for students and educators while managing complex cases. The role involves fostering continuous improvement and monitoring service effectiveness through data collection and analysis.