Reporting to the Manager, Human Resources, the Senior Coordinator, Human Resources is a strategic, detail-oriented go getter who has experience in finding top talent, building organizational policies, managing office administration, and fostering strong team culture. This role is a unique opportunity to help build the Tempo organizationally with top talent along with enhancing processes and procedures as we continue to grow. This individual will support the organization's people strategy and delivering effective, consistent, and employee-focused Human Resources services. The Senior Coordinator, Human Resources will coordinate day-to-day human resources operations across the employee lifecycle, including recruitment and onboarding, employee relations, performance management, learning and development, office administration, payroll support, and policy implementation. This individual will foster positive team culture be being a key point of support for all departments organization wide including marketing, revenue, business operations and basketball operations.

Job Duties and Responsibilities

• Recruitment & Onboarding Support recruitment for all permanent, contract, seasonal, event-based, and sport-specific roles organization wide.
• Coordinate full-cycle recruitment activities, including job postings, candidate communications, and interview scheduling for all roles.
• Conduct screening call interviews with shortlisted candidates for all roles.
• Coordinate background screening and other role-appropriate checks in accordance with organizational policies and applicable requirements.
• Coordinate onboarding and orientation programs for new employees, ensuring a positive and consistent employee experience.
• Identify opportunities to strengthen employer branding, candidate experience, and talent attraction with job boards and EDI organizations.
• Coordinate onboarding and orientation programs for new employees, ensuring a positive and consistent employee experience.

• Employee Relations & ProgrammingKey point of contact for employee questions relating to Human Resources policies, procedures, benefits, and employment practices for all departments.
• Support the administration of employee recognition, engagement, and workplace culture initiatives.
• Coordinate learning and development initiatives, training sessions, leadership development, and mandatory trainings for staff.
• Plan, coordinate, and execute staff events and employee engagement initiatives, including team-building activities, staff celebrations, recognition programs, and organization-wide gatherings.

• Human Resources Administration Key point of contact for managing internal HRIS system including staff calendars, vacation tracking, performance reviews, and employee records.
• Support the development, review, communication, and implementation of HR policies and procedures.
• Support the administration of employee benefits, pension or retirement programs, compensation changes, and other HR programs.
• Assist with workplace health and safety initiatives, accessibility, accommodation processes, and required training.
• Support the maintenance of accurate documentation for audits, compliance reviews, and internal reporting.
• Identify opportunities to streamline processes and improve data quality across the HR function.

• Payroll SupportMaintain payroll workbooks, tracking schedules, and supporting documentation to ensure payroll data is complete, accurate, and current.
• Provide administrative support related to tracking and maintaining staff duty day records, travel, and appearances.
• Coordinate the collection of payroll-related information, including new hires, terminations, compensation changes, benefits, and employee deductions.
• Track employee leaves, vacation balances, taxable benefits, and other payroll-impacting changes.
• Liaise with Human Resources, Finance, and external payroll providers to support timely and accurate payroll processing.
• Support year-end payroll activities, regulatory filings, and compliance reporting requirements.

Qualifications/Requirements:

• Bachelor’s degree in Business Management, Human Resources or equivalent experience required.
• Minimum 2+ years of experience working in a Human Resources specific role required.
• Experience supporting multiple HR functions, including recruitment, onboarding, employee relations, performance management, benefits, and HR administration.
• Experience in professional sport, amateur sport, a league, a national or provincial sport organization, events, entertainment, or another fast-paced environment considered an asset.
• Thorough experience conducting the full recruitment cycle from job posting to offer letter preferred.
• Knowledge of benefits and pension programs preferred.
• Previous experience planning staff social events considered an asset.

Required Key Competencies:

• Confidentiality – ability to keep confidentiality and to practice discretion.
• Adaptability – flexible in the face of change, maintains a positive demeanor, can handle conflicting priorities without loss of composure.
• Organization – can plan and schedule activities and workload optimally.
• Proactivity – can foresee multiple outcomes and acts to prevent problems.
• Communication– listening skills, oral and written verbal skills; telephone and email.
• Service Driven – interacts positively with executives, clients, customers, guests, and peers.
• Team Player - handles responsibilities well as part of a group and when solely responsible for a task or outcome.
• Judgement - able to make reasonable decisions as needed in the absence of direction, refers problems/issues to another appropriate person in a timely manner, can be trusted to work without constant or direct supervision.