Senior Coordinator, Patient Concierge at NAVISTA

Chula Vista, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

27.0

Posted On

12 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Authorization, Medical Billing, Benefit Verification, Payment Collection, Front Desk Operations, Scheduling, Medical Records Management, EMR Systems, Medical Terminology, Spanish Bilingualism

Industry

Computer and Network Security

Description

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. The Senior Coordinator, Patient Concierge is responsible for managing patients' authorizations for the medical care they receive while at South Bay Radiation Oncology Center. In addition, they will help cover front desk duties such as checking patients in, answering phones, verifying demographics, and other duties as needed. Responsibilities Authorization for radiation, consultations and all of the imaging the providers request Research and re-submit denials from billing department Verify patients’ benefits information including their deductibles and co-insurance information Collecting time of service payments prior to the patient receiving their treatment or setting up a payment plan for the patient prior to treatment services Will assist and help cover front desk duties including check in, check out, answering phones, scheduling appointments Pull medical records to make sure patients have labs, testing, imaging or anything that the provider needs prior to their appointment Other duties as assigned by management Qualifications Ability to work a flexible schedule as necessary Experience working in a busy, fast-paced medical office setting, highly preferred High School Diploma or equivalent experience, preferred Knowledge of medical terminology, preferred 3-6 years of experience, preferred Experience accessing and updating an EMR system, preferred Bilingual in Spanish What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems Location South Bay Radiation Oncology Center 959 Lane Ave Chula Vista, CA 91914 Anticipated hourly range: $23 per hour - $27 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 09/14/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-LP Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth—while maintaining their independence. Join a growing alliance of community-based oncologists, advanced practice providers, nurses, pharmacists, technicians and administrators who care deeply about providing the highest quality cancer care in their local communities. At Navista, you will have access to advanced support services and financial support to thrive in a setting that puts both your career growth and patient care at the forefront.

Responsibilities

Manage patient authorizations for radiation, consultations, and imaging while handling billing denials and benefit verifications. Provide front desk support including patient check-in, scheduling, and medical record retrieval.