Senior Coordinator (QHSE)-BA at SGS

Ho Chi Minh City, Ho Chi Minh, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

QHSE Certification, Audit Scheduling, Process Optimization, LEAN, KAIZEN, Digital Solutions, Cross-Functional Coordination, Analytical Skills, MS Office, Power BI, SharePoint, Financial Planning, Problem-Solving, Communication Skills, Interpersonal Skills, Teamwork

Industry

Professional Services

Description

Job Description The Senior Coordinator will be responsible for supporting and coordinating all operational activities of QHSE Certification Services. This role ensures effective audit scheduling, auditor allocation, audit package management, and compliance with SGS procedures and ISO/IEC 17021-1 requirements. The position also serves as a contact point between auditors, clients, internal teams, and affiliates, while continuously seeking ways to enhance efficiency and improve daily operations. This role acts as a Process Optimizer, applying LEAN, KAIZEN, and digital solutions to reduce manual work, improve efficiency, and support SBU growth Work closely with cross-functional teams (Sales, Finance, HR, Auditors, and Global, etc to ensure smooth coordination and business alignment. Coordinate and manage audit schedules. Allocate auditors based on scope, competency, and availability. Monitor audit rescheduling, cancellations, and overdue visits. Prepare, review, and follow up on audit packages (PAQ, CWS, NOC, audit reports, NC closure, TR/CD). Handle escalations: customer complaints, suspension/withdrawal, UKAS/APSCA queries. Monitor MD rate, cost, and revenue tracking to support resource planning and P&L management. Prepare KPI, forecast, and workload reports for SBU managers, applying LEAN/KAIZEN to improve processes, optimize resources, and standardize SOPs. Digitize operations by developing and maintaining management tools (Power BI dashboards, workflow automation, SharePoint, etc). Support internal projects focused on operational efficiency, risk mitigation, and continuous improvement. Qualifications Bachelor’s degree in Business Administration, Industrial Engineering, Environmental Management, Quality Management, or related fields. Minimum 3–5 years of experience in operations or certification (knowledge of ISO standards is an advantage). Experience with LEAN, KAIZEN, or process improvement methods preferred. Good analytical skills is an advantage, especially for data-driven decision making. Proficiency in MS Office (Excel, PowerPoint); familiarity with Power BI, SharePoint, or workflow automation tools is an advantage. Basic knowledge of financial planning, cost control, and resource management. Strong organizational, coordination, and problem-solving skills. Strong communication and interpersonal skills; open-minded and collaborative to build effective teamwork. Team-oriented, proactive, and able to perform well under pressure. Good command of English (both written and verbal). Additional Information Competitive salary & performance-based bonus. Health & accident insurance according to SGS global policy. Annual health check-up and well-being programs. Training & development opportunities: LEAN/KAIZEN, digital tools (Power BI, workflow automation), ESG & ISO standards. Opportunity to work with global SGS experts and participate in international projects. Team-building, company trips, annual parties, and engagement activities.

Responsibilities

The Senior Coordinator will support and coordinate all operational activities of QHSE Certification Services, ensuring effective audit scheduling and compliance with ISO/IEC 17021-1 requirements. This role also acts as a contact point between auditors, clients, and internal teams while seeking ways to enhance efficiency and improve daily operations.