Senior Coordinator, Student Wellbeing Case Management at Deakin University

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

136018.0

Posted On

24 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Wellbeing Assessment, Student Centered, Needs Prioritisation, Support Coordination, Stakeholder Collaboration, Relationship Management, Referral Management, Wellbeing Expertise, Social Work, Holistic Support, Advocacy, Complex Issues Support

Industry

education

Description

* Based at our Melbourne, Burwood Campus + hybrid work arrangements * Part-time (0.80 FTE) and fixed-term until 21 Sep 2026 * HEW 8 $118,801 - $136,018 + 17% Superannuation Benefits for working with us! At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you’ll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life. Who are we? Deakin is a cutting-edge public university headquartered in Victoria, revolutionising education with 61,000 students across our campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India, and our vibrant online environment. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities. About the role The Senior Coordinator, Student Wellbeing Case Management delivers holistic, developmental advice, advocacy and case management to students with multiple and complex wellbeing needs, across all campuses. The student wellbeing needs will include significant personal, social, financial and/or emotional issues that impact their academic and personal performance. As a Senior Coordinator, Student Wellbeing Case Management, you will: * Lead comprehensive student-centred wellbeing assessments, identifying and prioritising the student’s needs and barriers for engagement, and where appropriate, address immediate needs. * In collaboration with the student, develop and implement wellbeing case management plans, supportively addressing barriers for engagement, and coordinate student engagement with the relevant internal and external wellbeing support services. * Collaborate closely with the relevant support teams and relevant stakeholders to coordinate care management to meet student wellbeing needs. * Establish and maintain strong and effective relationships with relevant internal and external wellbeing support services to maximise student accessibility, referral and engagement * Actively apply wellbeing expertise and knowledge to lead and/or contribute to other projects and initiatives across Student Services. To be successful, you’ll have: * Postgraduate qualifications or progress towards postgraduate qualification and extensive relevant experience in social work, or equivalent; or * An equivalent combination of relevant experience and/or education/training in social work. * Demonstrated experience and expertise in best practice holistic wellbeing case management * Demonstrated ability to support clients who are experiencing multiple and complex issues; housing, academic, mental health, financial, relationship complexities, and/or social isolation. * Knowledge of the tertiary university context and the range of issues faced by a diverse student population. Here's how to apply: Please submit your updated resume and a short cover letter outlining your skills and experience. For a confidential discussion regarding this role, please contact Karen Stuart (Senior Manager, Student Psychological Programs and Services) on karen.stuart@deakin.edu.au [karen.stuart@deakin.edu.au] For a copy of the position description, please see below: Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] PD-Senior Coordinator Student Wellbeing Case Management-583466.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtHPv7hRKmG77G43bOMfiIpmAl8bbAK8Z2ONIQe5QoWj5Zgq_LKXq11Lp_vEc7SlgqiAYPPczXSLuPBjwrgG1wJ2t8RsxJWC-EtNU7Uykr9jpUOMJeoZtn6V60CnjfzXLNybkFWEccQj7elAMGCGv-nw%7e%7e] Applications for this position close on 7th April 2026. Are You Ready? Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community. We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success. We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders. Pre-employment safety and suitability checks: In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Working With Children Checks and candidate gender-based violence declarations. Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process. A declaration is not required from individuals who have experienced gender‑based violence. A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.

Responsibilities

The Senior Coordinator delivers holistic, developmental advice, advocacy, and case management to students facing multiple and complex wellbeing needs impacting their academic and personal performance. Key duties involve leading student-centered wellbeing assessments, developing case management plans, and coordinating support engagement with internal and external services.