Senior Coordinator, Telesales at Delivery Hero

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telesales, Sales, Communication, Negotiation, Interpersonal skills, CRM software, Microsoft Office Suite, Lead qualification, Account management, Relationship building, Sales presentations, Business development

Industry

technology;Information and Internet

Description

Company Description “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently! If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity. foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description Role Overview: As a Telesales Representative, you will be responsible for identifying and onboarding new restaurants to join our platform. You will play a crucial role in growing our business and ensuring the best dining experiences for our customers. In addition to sales activities, you will oversee the incubation and account management process for newly acquired vendors for a period of one month to ensure a smooth onboarding experience and sustained business growth. Responsibilities: Inbound Leads: Handle incoming inquiries from potential restaurant owners interested in joining our platform. Offline Search: Research and identify potential restaurant partners through offline channels such as local directories, industry events, and referrals. Build Relationships: Establish and maintain strong relationships with potential partners, providing them with information about our services, benefits, and pricing. Qualify Leads: Assess the suitability of potential partners based on our criteria, ensuring they meet our quality standards. Sales Presentations: Conduct persuasive sales presentations over the phone, demonstrating the value of joining our platform. Negotiation: Negotiate terms and agreements with potential partners, addressing their concerns and objections effectively. Onboarding: Assist in onboarding, ensuring partners have all the necessary information and resources to get started. Meet Targets: Meet or exceed monthly and quarterly acquisition targets and KPIs. Qualifications MBA, BBA, B.Com from a recognized University Proven experience in telesales, Sales, or a similar sales role. Excellent communication and negotiation skills. Strong interpersonal skills and the ability to build rapport. Self-motivated and goal-oriented. Familiarity with the restaurant industry is a plus. Proficiency in using CRM software and the Microsoft Office Suite. Additional Information What we offer: A dynamic and challenging working environment, with an extra steep learning curve. The chance to excel and influence in a company and team where decisions are taken based on data insights. Being part of a fast growing and global company. A vibrant and international team with diverse backgrounds Growth opportunities based on your performance. Flexible working environment. Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Responsibilities

The role involves identifying and onboarding new restaurant partners through telesales and offline research. Additionally, the coordinator will manage the incubation and account onboarding process for new vendors to ensure business growth.