At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

U.S. Bank is seeking a seasoned and visionary Creative Director with deep expertise in copywriting to join our in-house brand team. This role is ideal for a creative leader with 10+ years of experience across both agency and in-house environments, who thrives at the intersection of strategy, storytelling, and execution.

BASIC QUALIFICATIONS

• Bachelor’s degree, or equivalent work experience
• Typically eight or more years of content strategy or related experience

Preferred Skills/Experience

• 10+ years of experience in creative copywriting roles.
• Proven success in both agency and in-house environments.
• Deep understanding of branding, advertising, and social media.
• Strong portfolio of advertising work with impactful social campaigns.
• Experience in financial services is a strong plus.
• Exceptional presentation and communication skills.
• Demonstrated ability to lead teams and inspire award-winning work.
• Knowledgeable about contemporary culture.
• Curious, adaptable, and excited about elevating the people around you.

ABOUT THE ROLE

As the lead writer and creative voice of the U.S. Bank brand, you will shape and elevate our go-to-market presence with a more sophisticated, modern tone. You’ll report to the brand Creative Lead and partner closely with cross-functional teams and senior leadership to bring our brand strategy to life through compelling, high-impact copy across channels.
The ideal candidate must possess a strong portfolio of advertising work, with clear examples of highly impactful social campaigns. They should be versatile, able to craft high-level strategic copy, and lead ideation for integrated creative campaigns. A deep interest in and engagement with culture is essential, along with a strong understanding of what works across various social platforms.

KEY RESPONSIBILITIES

• Serve as the lead copywriter and brand voice steward for U.S. Bank.
• Translate complex business strategies into clear, motivating, and on-brand messaging.
• Lead the development of creative concepts and campaign narratives across digital, social, and traditional media.
• Collaborate with internal stakeholders across verticals to ensure creative alignment and consistency.
• Present creative work with confidence and clarity to executive leadership, including the C-suite.
• Manage and mentor a team of writers, fostering a culture of creativity, curiosity, and excellence.
• Stay ahead of emerging trends in AI and creative technology, guiding the team into the next phase of innovation.
• Champion a collaborative, enthusiastic, and solutions-oriented approach to creative leadership.
• Stay current with cultural trends and platform-specific best practices

THIS ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la