WHAT IS THE ROLE

Management of the plan, design, and build of access networks (Fixed & Mobile)

• The maintenance and operation of Flow’s in-country access and core network platforms in support of LLA’s central operations teams.
• The installation, modification, and maintenance of all local and international transmission systems and access and core network infrastructure and platforms.

To ensure the optimal performance and availability of Flow products and services related to the abovementioned systems and networks.
Responsibilities:

WHAT WILL YOU DO

• The Core Data and Transport Engineer is accountable to the Supervisor Fixed Network Operations regarding the operations of data platforms and proper functioning of related services. He/she is also responsible for installations, expansions, modifications, maintenance (preventive/corrective) of the transmission systems and links, the coordination of all services, performs routine measurements, deactivate alarms, and investigates and rectifies failures and outages, for Flow’s Dutch Caribbean data networks.
• The LLA procedures set out by LLA’s Core Network Operations and Engineering teams, as well as the ITU guidelines, operational procedures/plans, the established SLA’s, and subsea cable directives form the framework within which the Core Data and Transport Engineer functions.
• Keeps the data platforms operational by:
• Executing small turn-key projects and connecting equipment.
• Executing acceptance trials and provisioning activities.
• Performing acceptance testing in accordance with the standards and installation drawings;
• Configuring the data platforms as necessary.
• Creating and implementing maintenance programs.
• Maintaining the databases of the data platform.
• Establishing and maintaining the system and equipment documentation.
• Providing recommendations for adjustments to the data platform to optimize the operation.
• Keeps the data platforms operational by:
• Executing small turn-key projects and connecting equipment.
• Executing acceptance trials and provisioning activities.
• Performing acceptance testing in accordance with the standards and installation drawings;
• Configuring the data platforms as necessary.
• Creating and implementing maintenance programs.
• Maintaining the databases of the data platform.
• Establishing and maintaining the system and equipment documentation.
• Providing recommendations for adjustments to the data platform to optimize the operation.
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Maintains the core transport systems (IP/ TDM/SDH), Subsea cables, Microwave, DWDM, Cross-connection), connections and services in operational state by:

• Planning for both preventive and corrective maintenance of all core transport links and services for the local and the international core transport network infrastructure.
• implementing improvements to existing and new Core transport systems to ensure expected availability.
• Performing acceptance tests in accordance with (international) standards, installation requirements, and regulations (ITU) and the provisioning of circuit and/or service activities.
• upgrading the software, performing transformation tests and (re)configuration of the core transport systems and associated platforms.
• Performing system maintenance according to the vendor and LLA Central teams’ specifications, and international standards and regulations (ITU), to guarantee an optimal operational state of the systems, connections, and services.
• Resolving complex failures and reporting on the nature and impact of the actions undertaken towards problem resolution.
• Providing specialized assistance to Flow Business Sales Executives in case of complex service, failure, or installation activities.
• Identifying quality deviations i.e. signal degradation, sub-standard response times, performing detailed analysis for root-cause, and documenting these findings with corresponding resolution.
• Providing technical and procedural recommendations to improve quality deviations and common structural abnormalities to the established SLA’s based on the findings.
• Providing networking and telecommunications advice to the section and other departments which require support and specialized expertise.
• Ensuring that the established KPI’s are met.