Senior CoreOS Engineer - Enterprise Services at Apple

, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Platform Stability, App Security, Platform Security, MacOS Process Management, Scripting, Software Updates, Technical Leadership, Documentation, Training, Peer Development, Technical Consulting, Cross-functional Collaboration, Facilitation, Issue Resolution, Executive Escalations, Technical Support

Industry

Computers and Electronics Manufacturing

Description

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! As a CoreOS Engineer in Enterprise Services you will serve as the subject matter expert for our Enterprise Services organization, combining deep expertise with broad cross-domain knowledge. You will join a dynamic team dedicated to providing advanced technical leadership, driving documentation, and delivering training that empowers our support teams worldwide. DESCRIPTION In this role, you will act as a trusted technical advisor for complex customer challenges, internal consultations, and strategic initiatives. You will engage directly in customer calls to ensure consistent, high-quality technical support and drive issue resolution. Beyond direct case involvement, you will drive technical excellence at scale by guiding documentation, training, and peer development efforts across the organization. MINIMUM QUALIFICATIONS Bachelor’s degree in computer science, engineering, information technology, or equivalent experience with 12+ years of industry experience in a technical engineering or support engineering role Experience serving as a technical lead for customer-facing and executive-level escalations Expertise in the following technical areas: platform stability, app security, platform security, and macOS process management PREFERRED QUALIFICATIONS Master's degree in computer science, engineering, information technology, or related field of study with 8+ years of applicable experience Experience with scripting and software updates Experience leading documentation, training, and peer development initiatives Experience acting as a technical consultant to cross-functional partners and peers Ability to operate in ambiguous or changing environments while maintaining technical rigor Ability to communicate technical concepts to diverse audiences Collaboration, leadership, and facilitation skills Ability to assess situations and determine technical solutions

Responsibilities

Serve as a subject matter expert and technical advisor for complex customer challenges and strategic initiatives within Enterprise Services. Drive technical excellence by leading documentation, training, and peer development efforts for global support teams.