DESCRIPTION

The purpose of this role is to support the service delivery of corporate clients across the People Solutions practice.

Working closely with the Corporate Consultants Team - managing benefit reviews/placements/queries and ensuring services are coordinated and delivered effectively.

• Provide advice on insurers services.
• Understand clients benefit requirements and provide advice on insurers services.
• Dealing with Insurance Providers on various issues.
• Collaborating with BIS to optimise its system to our requirements.
• Deliver day to day servicing to corporate consultants - supporting retention and development of the business.
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve.
• Support the broader development of insurer relationships.
• Ensure compliance with regulatory guidelines and procedures and internal controls are fully adhered.
• Oversee delivery of claims and underwriting activity.
• Co-ordinate the use of other Lockton specialist teams where required.
• Issuance of Lockton Business Principles.

Please refer the Job description for details