8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!

QUALIFICATIONS AND REQUIREMENTS

• 5+ years of related Human Resources experience
• Currently at Senior Manager competency level, or successful completion of Senior MDP or any preceding development program (internal candidates)
• HRCI/SHRM certification preferred
• Demonstrated experience with change management, leading others through change, and influencing across all levels of the organization
• Demonstrated experience with evaluating root cause(s) to multi-layer problems and identifying impacts beyond the immediate team/department
• Demonstrated experience with communicating both simple and complex messages in a manner that is clear, persuasive, and sincere, at all levels of the organization
• Proficiency with Microsoft Office
• Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement
• Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

• Build and maintain strong effective partnerships with the leadership teams, management and associates, and develop a position of influence to maintain the valued CarMax culture. Establish and maintain trust with associates at all levels across the business.
• Provide leadership and support to all levels of leadership on policy interpretation, performance management, associate relations, talent management, development and other associate matters.
• While partnering with CarMax Centers of Excellence, execute effective oversight of CarMax’s compensation, benefits, talent management, organization structure, associate relations processes and initiatives, while doing so with a customer service mindset.
• Manage and oversee company development programs, and ensure effective utilization to build and maintain a bench to meet the organizations needs now, and in the future.
• Analyze Human Resources metrics to recognize trends and work with business partners to address opportunities.