Senior Counsellor - Intake at RMIT University
Melbourne VIC 3000, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

26 Jul, 25

Salary

126209.0

Posted On

26 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Education Management

Description

Overview:

  • 2x Full-time, Fixed Term position until May 2026
  • Salary HEW 8 ($112,068 - $126,209) + 17% Superannuation
  • Offer critical guidance on student mental health across the university.
  • Based at the Melbourne CBD campus, and hybrid ways of working

About You
The Senior Counsellor - Intake is a key clinical role within the Student Wellbeing portfolio, ensuring a single-entry point for students to receive necessary support. This role provides accessible services tailored to the diverse needs of students, including international, under 18, CALD, and LGBTQI+.
Operating with high independence, the Senior Counsellor – Intake conducts expert mental health assessments, risk management, and safety planning, and coordinates ongoing care. They handle serious mental health issues, sometimes involving external teams like CATT, and offer complex case management support.
This role offers critical guidance on student mental health across the university, contributing to the broader team by assessing and supporting student needs within professional and institutional policies. It aims to enhance student experience and potential through assessments, brief interventions, and consultations with staff on wellbeing and mental health issues and serves as a contact for external enquiries about at-risk students and critical incidents.

To be successful in this position, you’ll have:

  • Proven ability to work with high-risk clients, addressing complex mental health issues with sensitivity and judgment.
  • High-level competence in trauma-informed, culturally appropriate assessments and interventions for diverse individuals.
  • Skilled in providing consultation and support to stakeholders while balancing safety and confidentiality.
  • Empathy and understanding of psychosocial issues faced by university students.
  • Promote diversity, inclusion, cultural competence, and reconciliation, while understanding and addressing diverse student concerns.
  • Excellent communication and interpersonal skills for collaborative work on student mental health issues.
  • Strong service skills, commitment to quality assurance, continuous improvement, and effective technology use.
  • Adaptable to change, embracing new practices and staying updated with professional and educational advancements.
  • A strong understanding of triage processes and risk assessment in a tertiary education setting is advantageous.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Group
The Students group shapes, designs and delivers key student services and experiences to prepare RMIT students for study, life and the global workforce.
We work in partnership with students, academics, professional staff, industry, and the community to deliver transformative student experiences that improve access, participation, retention, and success for all RMIT students.

Our objectives are to:

  • Shape, co-create and inform an inclusive, safe, industry-engaged and global student experience
  • Deliver impactful, connected service, care, and development opportunities at scale, and to
  • Engage, empower, and value each other so that together we can make a difference.

We welcome a diversity of perspectives and are inclusive in our approach to work. We are aligned in our passion for having a collective and positive impact on the student experience at RMIT. Our team is comprised of talented and motivated people from a range of professional disciplines and backgrounds, at various stages of their careers and including RMIT students.
We are a values-led organisation, and we value imagination, agility, passion, inclusion, courage, and impact.
The Group is led by the Executive Director Students.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Adrian Heward via email at
adrian.heward@rmit.edu.au
Position Description - Senior Counsellor – Intake
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT’s Jobs website to access the Position Description at the bottom of the page.

LI-Hybrid

Applications Close:
11 May 2025 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via
talentsupport@rmit.edu.au or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers
.
We are a Circle Back Initiative Employer – we commit to respond to every applicant

Responsibilities

Please refer the Job description for details

Loading...