Senior Credit Analyst / Parabroker (AU Mortgage - Mercury CRM) at D2B

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

4200.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Analysis, Loan Processing, Lender Liaison, Mercury CRM, ApplyOnline, Mortgage Broking, Compliance, Client Relationship Management, Data Entry, Credit Pre-assessment, File Management, Time Management, Written Communication, Verbal Communication, Problem Solving, Organisational Skills

Industry

Financial Services

Description

Position: Senior Credit Analyst Salary: AU$ 3,100 - AU $ 4,200/month Working Hours & Conditions: Mondays to Fridays; 9:00 AM- 6:00 PM AEST About the Role: The Senior Credit Analyst supports mortgage brokers by managing the end-to-end loan processing cycle, from file setup and credit pre-assessment through to submission, progression, and settlement. The role requires strong attention to detail, confident lender liaison, and the ability to keep multiple files moving simultaneously within a fast-paced broking environment. Duties and Responsibilities: Liaise internally with Directors, Mortgage Brokers, and Broker Support Team; and externally with Clients, Lenders, Solicitors, Conveyancers, and Referral Partners. CRM & File Management Manage and maintain Mercury CRM — keep pipelines accurate, notes up to date, tasks tracked, and files progressing through correct workflow stages. Set up new files, perform accurate data entry across CRM and lender platforms, and ensure all client data is filed and named to company standards. Loan Processing, Packaging & Submission Conduct initial credit pre-assessments and prepare credit proposals in line with company processes. Package and prepare mortgage applications for submission — check, rename, and organise supporting documents; identify and resolve missing or incorrect items early. Prepare and submit AOL application packs; assist with pricing requests and order valuations. Ensure all applications meet regulatory, lender, and internal compliance standards prior to submission. Settlement & Progression Follow up with lenders, solicitors, and conveyancers to keep files on track toward settlement. Monitor lender conditions, outstanding items, and deadlines; proactively escalate issues to the broker. Provide regular internal updates to maintain visibility across the team. Client Communication & Relationship Management Serve as a key point of contact for clients from pre-assessment to settlement — guide document collection, respond to inquiries, and provide timely updates. Explain mortgage terms, interest rates, and repayment structures clearly and accurately. Conduct post-settlement annual interest rate reviews to support client retention and identify future opportunities. Compliance, Professional Development & Team Collaboration Maintain up-to-date knowledge of lender policies, products, and industry regulations; attend training as required. Work closely with brokers to ensure smooth handovers; raise concerns promptly and contribute feedback on process improvements. Participate in team meetings and training sessions as required. SKILLS & EXPERIENCE: 4–5 years of experience in credit analysis within the AU Mortgage Broking Industry Strong understanding of mortgage, asset finance, personal loan, and commercial loan products and application processes Proven experience in end-to-end loan processing, packaging, and lender liaison Proficiency in CRM systems and lender submission platforms Excellent attention to detail, organisational skills, and time management Strong written and verbal communication skills Positive attitude, strong work ethic, and demonstrated problem-solving ability Ability to manage competing priorities across multiple files simultaneously TOOLS & SYSTEMS (NON-NEGOTIABLE): Microsoft Outlook Mercury CRM (Connective) ApplyOnline (AOL) Quickli Microsoft Teams PREFERRED SKILLS (NICE TO HAVE): Certificate IV in Finance and Mortgage Broking or equivalent Previous experience in a mortgage broking firm or lending institution Knowledge of regulatory requirements in the financial services industry

Responsibilities

Manage the end-to-end loan processing cycle from file setup and credit pre-assessment to submission and settlement. Liaise with clients, lenders, and internal stakeholders while maintaining accurate records in Mercury CRM.