Roles & Responsibilities

• Manage accounts receivable, credit control, and collections for FMCG customers.
• Drive cash collection, reduce overdue balances and improve DSO.
• Monitor customer credit limits, payment terms, and credit exposure.
• Manage collections from distributors, wholesalers, supermarkets, and key accounts.
• Resolve customer disputes, deductions, rebates, returns, and short payments.
• Conduct credit-risk assessments and recommend credit limits/credit holds.
• Coordinate with Sales, Finance, Logistics, and Customer Service to resolve account issues.
• Prepare aging, collection, DSO, and credit-exposure reports for management.
• Monitor potential bad debts and escalate high-risk/overdue accounts.
• Ensure compliance with company credit policies and internal controls.
• Support month-end closing, reconciliations, audits, and AR reporting.
• Lead and mentor junior credit-control team members.