Job Description:

WHAT YOU WILL BRING

We’re looking for someone who has these abilities and skills:

REQUIRED SKILLS AND ABILITIES:

• Function within and contribute to a productive, results driven and solutions-based team
• Demonstrate the ability to work as part of a team in a demanding environment and contribute towards team motivation / morale
• Analytical approach and the ability to break-down complex queries and apply problem-solving logic to develop pragmatic solutions
• Always Work with attention to detail and concern for accuracy to ensure correct procedures are adhered to with sound decision making applied to drive effective results
• Demonstrate a pro-active, can-do approach supported by excellent organisational skills and the ability to prioritise work, adhering to deadlines and meeting stretch targets. Work autonomously when required
• Forge and maintain excellent, reciprocal relationships with stakeholders across the business and at varying levels

DESIRED SKILLS AND ABILITIES:

• Proficient knowledge of Microsoft Excel with the ability to use VLOOKUPS, pivot tables, formula application
• Computer literate – Experience using Microsoft Outlook, Word, PowerPoint and Teams
• Some knowledge / understanding of insurance beneficial however full training will be delivered
• Some knowledge of the bureau mechanics would be beneficial

WHO WE ARE

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.co

What will your essential responsibilities include?

• Delivering effective, robust credit control (on the Aviation book of business) with consideration of both commercial (Broker) and Underwriting relationships
• Demonstrate full ownership and accountability for the investigation, progression and, ultimately, resolution of material cases impacting on (overdue premium receivables and unallocated cash) metrics
• Provide clear, concise commentary evidencing actions performed for monthly reporting packs and at scheduled debt reviews performed by the individual’s line manager
• Adhere to target operating model (credit control service offering) and associated procedures. Following stipulated steps, selecting the applicable method of broker contact and effective escalation to line manager
• Assume responsibility got day-to-day operations bweeeen AXA XL and designated broker(s) including monthly reconciliation, query management and escalation of material, overdue premiums
• Contribute to the presentation and delivery of effective underwriting reporting packs, evidencing actions performed and highlighting cases requiring Underwriter intervention / support
• Effective liaison with AXA XL colleagues in Enterprise Shared Service locations, encouraging knowledge and skill-sharing and ensuring prompt resolution of any unallocated cash-related queries
• Embrace the drive for continuous improvement and technological development. Ensure competence across all accounting platforms utilized by the UK&L Credit Control Team and DXC portals (Insurer’s Market Repository, Lloyd’s Insurance Portal, LPC and Lloyd’s Account Enquiry

Additional (Senior) Responsibilities

• Act as a Subject Matter Expert for Premium Accounting System (theFrame). Provide guidance to colleagues, demonstrate a solutions-based ethos and support functions outside of Credit Control (Operations, Finance, Underwriting etc.)
• Provide support and training of Credit Control Analysts and new hires. Ensure knowledge-share across the team and endeavour to develop team capabilities (mentoring mind-set)
• Support key tasks / projects performed by Assistant Credit Control Manager. Own and manage key project and tasks performed within Operations
• Identify and execute opportunities to improve business practice and processes facilitating capacity release which can be reinvested to drive value-add capabilities
• Act as a role-model in terms of behaviours, personal administration and conduct. Champion adherence to AXA XL’s core values and Navigator Behaviour