Location
Hungary - Szeged
Travel required
No travel is expected with this role
Job category
Finance
Relocation available
This role is not eligible for relocation
Job type
Professionals
Job code
RQ094269
Experience level
Intermediate
Job summary

JOB DESCRIPTION:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.
It’s an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the world. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Effective cash collection and monitoring of customers’ accounts (or own portfolio – may be cross business or cross country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.
Supervise credit and fraud violations and inform / involve all relevant partners within their DOA
Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
Adhere to the Team’s regular Key Performance Indicators (such as working conditions and performance)
Deal promptly with customer disputes / issues in order to secure payments and follow the customer concern path
Maintain and develop working relationship with Cross functions (incl: Sales, Customer Service team etc.)
Be able to identify key, strategic or high risk business customers and issues and take actions together with the relevant partners
Use all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
Review and make decisions based on customers’ blocked orders
Compliance with all relevant Credit Management related and QMS/EMS policies
Support Line Manager / Leads and actively contribute in all projects, systems implementations, strategic decisions and any ad hoc activities needed.
Support Line Manager / Leads in coaching team members to reach collection expertise and enable business to reach the strategic goals.