IMServ is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

EXPERIENCE:

• Previous experience of working with SME’s with turnover between £20-£100M desirable
• Good standard of education with GSCE English and Maths or equivalent.
• Have experience of B2B debt collection techniques
• Experience of managing high volume collections.
• Experience in speaking to customers and having an assertive conversation regarding arrears on their account

COMPETENCIES AND SKILLS

• Leadership and team management skills, with the ability to motivate.
• Strong Excel skills.
• Previous experience as a senior credit controller.
• Ability to understand commercial impact of credit control on cash flow and working capital
• Excellent negotiation skills

PURPOSE OF THE ROLE:

• Responsible for managing the debtor book of the Company and collection of monies owed by customers ensuring timely collection of outstanding debts.
• Building relationships with internal and external customers is key to meeting cash collection targets and protecting the Company’s liquidity position.
• Oversee the onshore and offshore credit control team
• Develop, implement and monitor robust credit control policies and procedure
• Credit risks assessments for new clients as well as contract renewals
• Reporting on high value risk accounts for insurance.