Senior Credit Officer at Knauf Group
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

90000.0

Posted On

24 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Credit Risk Assessment, Collections, Account Reconciliation, Risk Mitigation, Credit Checks, CRM System Usage, Excel Proficiency, ERP Systems, Customer Inquiry Response, Stakeholder Liaison, Debt Management, Credit Policy Adherence

Industry

Wholesale Building Materials

Description
About You Located in or near Camellia. Experience in using a CRM System (Salesforce, OneCRM) Proven experience in Commercial Credit accounts receivable or a similar role Sound understanding of credit risk assessment processes Proficiency in Excel and ERP systems (SAP) Ability to work from the {office/site location} full time – This is not a Work from Home Role What you will need to join us Full and Unrestricted Australian working rights – We do not offer visa sponsorship Valid Police Check Successful completion of pre-employment medical Why you will LOVE working at Knauf Australia! $85,000 - $90,000 base salary + super Phone and Laptop provided 14 weeks Parental Leave (primary carer) Yearly Pay Review Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts Career Development and Training opportunities Modern office technology Free onsite parking Free onsite Physio About the Role As a Senior Credit Officer, you will have the responsibility for ensuring the financial stability and risk mitigation of our organisation. You will oversee the Debtors portfolio for our Victorian region of customers, a varied range from sole traders to medium-large companies, and assist in risk assessment of new applicants and existing customers on a national basis. You will also play an integral role in maintaining a culture of continuous improvement within the team Some tasks as part of this role include: Collections: Proactively contact customers with overdue amounts to arrange payment Maintain records of collection activity and communication with customers Monitor applicable delinquent accounts and report to National Credit Manager for legal action eligibility Account Reconciliation: Reconcile customer accounts regularly, managing in conjunction with the varied official payment terms (30 days, 45 days, 60 days from end of month) Liaise with customers and key Account Managers to manage and assist with claims/payment deduction dispute resolution Risk assessment: Assessing and conducting external Credit Bureau (eg. Equifax) credit checks and property searches when considering approving credit applications of new customers seeking a credit facility, and reviewing credit limits for existing customers Balancing risk and opportunity incorporating Credit scores and ratings in accordance with Knauf’s credit policy Customer Service and communication: Respond to customer inquiries promptly regarding disputes, payment performance and account status. Regular liaison and correspondence with key internal stakeholders Maintaining professional relationships with customers and stakeholders while enforcing credit terms and in line with Knauf values About Us Knauf is one of the world’s leading manufacturers of modern insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools. With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia. Next Steps If you would like to be considered for the position, please click "apply” and Shortlisted applicants will be contacted by a member of our talent team. Please note, applicants must have entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants We are committed to celebrating diversity and creating an inclusive environment. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.

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Responsibilities
The Senior Credit Officer is responsible for ensuring financial stability and risk mitigation by overseeing the Debtors portfolio for the Victorian region and assisting with risk assessment nationally. Key tasks include proactively contacting customers regarding overdue amounts, maintaining collection records, reconciling accounts, and resolving payment disputes.
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