The Role

Reporting to the Financial Controller, this is a hands-on leadership opportunity responsible for managing the credit function and providing clear direction to a team of Credit Controllers.

As Credit Manager, you will oversee the accounts receivable ledger, credit risk, collections and cash allocation processes while ensuring adherence to established credit policies and procedures.

You will play an important role in strengthening debtor performance, managing customer risk and improving systems and processes. Working closely with customers, sales teams and internal stakeholders, you will resolve issues, improve awareness of credit processes and support positive commercial outcomes.

Key responsibilities include:

• Leading, supporting and developing the Credit team
• Managing the accounts receivable ledger and reviewing aged debtors
• Monitoring and improving debtor days and collection performance
• Assessing new and existing customers for creditworthiness and risk
• Reviewing and managing customer credit limits
• Overseeing collections, payment plans, external recovery and bad-debt recommendations
• Ensuring customer account reconciliations are accurate and up to date
• Managing new account applications and PPSR requirements
• Preparing monthly credit reports for senior management
• Overseeing incoming payments, cash allocations and down-payment processes
• Supporting held-order and customer-release decisions
• Driving improvements across credit systems, processes and controls
• Building effective relationships with customers and internal stakeholders
• Resolving customer queries and supporting broader credit activities

This highly visible role combines people leadership, credit risk management, operational delivery and continuous improvement within a busy national organisation.

The Candidate

You are an experienced Credit Manager, Credit Team Leader or senior credit professional who enjoys leading people while remaining close to day-to-day operations.

Your background will include:

• At least five years’ experience within accounts receivable or credit management
• Demonstrated experience leading and developing a team
• Strong knowledge of debt collection rules, processes and procedures
• Experience managing aged debtors, customer credit limits and collection activities
• Strong analytical capability and attention to detail
• Excellent written and verbal communication skills
• A proactive approach to process improvement and operational efficiency
• An understanding of how credit decisions affect the broader business
• Strong stakeholder management and customer service capabilities
• Proficiency across Microsoft Excel, Word and Outlook

The Role

Reporting to the Financial Controller, this is a hands-on leadership opportunity responsible for managing the credit function and providing clear direction to a team of Credit Controllers.

As Credit Manager, you will oversee the accounts receivable ledger, credit risk, collections and cash allocation processes while ensuring adherence to established credit policies and procedures.

You will play an important role in strengthening debtor performance, managing customer risk and improving systems and processes. Working closely with customers, sales teams and internal stakeholders, you will resolve issues, improve awareness of credit processes and support positive commercial outcomes.

Key responsibilities include:

• Leading, supporting and developing the Credit team
• Managing the accounts receivable ledger and reviewing aged debtors
• Monitoring and improving debtor days and collection performance
• Assessing new and existing customers for creditworthiness and risk
• Reviewing and managing customer credit limits
• Overseeing collections, payment plans, external recovery and bad-debt recommendations
• Ensuring customer account reconciliations are accurate and up to date
• Managing new account applications and PPSR requirements
• Preparing monthly credit reports for senior management
• Overseeing incoming payments, cash allocations and down-payment processes
• Supporting held-order and customer-release decisions
• Driving improvements across credit systems, processes and controls
• Building effective relationships with customers and internal stakeholders
• Resolving customer queries and supporting broader credit activities

This highly visible role combines people leadership, credit risk management, operational delivery and continuous improvement within a busy national organisation.

The Candidate

You are an experienced Credit Manager, Credit Team Leader or senior credit professional who enjoys leading people while remaining close to day-to-day operations.

Your background will include:

• At least five years’ experience within accounts receivable or credit management
• Demonstrated experience leading and developing a team
• Strong knowledge of debt collection rules, processes and procedures
• Experience managing aged debtors, customer credit limits and collection activities
• Strong analytical capability and attention to detail
• Excellent written and verbal communication skills
• A proactive approach to process improvement and operational efficiency
• An understanding of how credit decisions affect the broader business
• Strong stakeholder management and customer service capabilities
• Proficiency across Microsoft Excel, Word and Outlook