Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. We focus on cloud, advanced, and specialty technology solutions, in addition to mobility and commercial/consumer technologies. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.Ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely. Ingram Micro is looking for a Senior Credit Specialist who has experience in managing an accounts receivable portfolio, reviewing and servicing customer inquiries related to their credit account, and resolving escalations with credit holds. You will also be responsible for performing account reconciliations and collaborating with cross-functional departments. You will be passionate about providing a Best-in-Class experience for our Reseller partners by effectively collaborating with them to ensure orders are effectively managed, and our aging metrics are met.

Responsibilities Establish a relationship with our reseller customers and internal stakeholders to understand their business and ensure orders are released timely.

Manage the accounts receivable for a portfolio of accounts to be in line with Ingram's aging metrics and DSO standards.

Respond timely and effectively to customer's (internal and external) inquiries and requests.

Collaborate with analysts, sales and customers to negotiate solutions that allow for customer satisfaction while protecting Ingram's AR assets.

• Coordination between various groups (I.E. Sales, Customer Service,

Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. We focus on cloud, advanced, and specialty technology solutions, in addition to mobility and commercial/consumer technologies. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.Ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely. Ingram Micro is looking for a Senior Credit Specialist who has experience in managing an accounts receivable portfolio, reviewing and servicing customer inquiries related to their credit account, and resolving escalations with credit holds. You will also be responsible for performing account reconciliations and collaborating with cross-functional departments. You will be passionate about providing a Best-in-Class experience for our Reseller partners by effectively collaborating with them to ensure orders are effectively managed, and our aging metrics are met.

Responsibilities Establish a relationship with our reseller customers and internal stakeholders to understand their business and ensure orders are released timely.

Manage the accounts receivable for a portfolio of accounts to be in line with Ingram's aging metrics and DSO standards.

Respond timely and effectively to customer's (internal and external) inquiries and requests.

Collaborate with analysts, sales and customers to negotiate solutions that allow for customer satisfaction while protecting Ingram's AR assets.

• Coordination between various groups (I.E. Sales, Customer Service