Senior Critical Environment Technician at Microsoft

Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Critical Environment, Maintenance, Troubleshooting, Inspection, Commissioning, Reporting, Consultation, Coordination, Safety Procedures, Emergency Procedures, Root Cause Analysis, Method Statement of Work, Task Hazard Analysis, Standard Operating Procedures, Digital Methods of Operating Procedures, Subject Matter Expert

Industry

Software Development

Description

Participates in required meetings, trainings, and necessary handoffs. Processes method statement of work (MSOW) documents. Coordinates activities and associated schedules with contractors. Performs inspections of equipment in a facility. Participates in testing and commissioning activities. Advises engineer partners or project management colleagues on project scope process or execution methodology. Prepares and submits highly complex reports as assigned following preexisting scripts and templates, or using ad hoc methods required to support trending and analysis (e.g., Root Cause Analysis [RCA] reports) and may review prior reports delivered by less experienced team members. Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for highly complex and/or interdependent equipment and disciplines to ensure safe and reliable execution. Analyzes findings from reports and documents observations. Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline - in consideration of Task Hazard Analysis (THA), Method Statement of Work (MSOW), or varying permit requirements. Provides consultation to colleagues on maintenance and repairs through deep understanding of equipment, systems and their interrelations. Ensures follow up action items are addressed in a timely manner. Ensures equipment and system settings are consistent with established parameters and designs. Provides consultation to less experienced colleagues with troubleshooting systems and problems. Ensures that security incidents identified during troubleshooting are addressed promptly and escalated as necessary. Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on all procedure levels of risk (LOR), enforcing security requirements for all third-party access and operations. Ensures work performed by suppliers/vendors is performed to scope, all documentation is performed correctly, and escalates as appropriate. Coordinates across all LOR applicable to preventative and/or corrective maintenance. Coordinates and schedules supplier/vendor on-site activities. Coordinates with vendor to schedule maintenance and determines availability of equipment/parts, as directed. Performs various inspections and validations of equipment performance. Advises less experienced colleagues on issues found while monitoring applicable CE systems. Develops new or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) in relation to incidents. Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently. Guides and coaches team in CMMS usage best practices. Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria. High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field. These requirements include, but are not limited to the following specialized security screenings: High School Diploma, GED, or equivalent AND 5+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.

Responsibilities

The Senior Critical Environment Technician participates in meetings and training, processes method statements, and coordinates activities with contractors. They perform inspections, maintenance, and repairs while advising colleagues and ensuring compliance with safety and operational procedures.