Main Responsibilities:

• Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies
• Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction
• Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools
• Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment
• Monitor, troubleshoot, and optimize existing integrations for reliability and performance
• Create and maintain documentation, including automation playbooks and best practices
• Act as a subject matter expert and consultant within Marketing on process design and automation strategy
• Support governance, compliance, and change management related to system workflows and integrations
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Requirements:

• 5+ years of experience in marketing operations, marketing technology, or process automation roles
• Experience with Workato (or similar tools like Mulesoft) and its connectors specific to Marketo, Iterable, Salesforce, Hubspot or data warehouses
• Prior experience with AI orchestration frameworks, LLM-driven automation tools and MCPs
• Strong understanding of marketing automation platforms (e.g., Marketo, Iterable) and CRM systems (e.g., Salesforce)
• Comfort working with APIs, data mappings, and system schemas to build and maintain integrations
• Demonstrated ability to translate business problems into technical solutions that improve process efficiency
• Experience with AI or ML-driven tools in marketing workflows (e.g., enrichment, scoring, content automation)
• Proven experience applying structured testing methodologies to ensure quality, reliability, and continuous process optimization
• Strong communication and documentation skills, able to partner with technical and non-technical teams
• Curious, detail-oriented, and proactive, driven to optimise and automate wherever possible
• Bachelor's degree in Marketing, Information Systems, or a related field (or equivalent experience)
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Bonus Points:

• Knowledge of data governance, privacy compliance, and workflow versioning
• Familiarity with Python, SQL, or other scripting for workflow automation
• Exposure to enterprise-scale marketing ecosystems or high-growth SaaS environments
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• About MongoDB