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Senior CRM Technical Engineer at AlKarma Developments

Sheikh Zayed, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Unit Inspection, Client Handover, Snag Management, Customer Service, AutoCAD, Reporting, Documentation, Communication

Industry

Real Estate

Description

Core Responsibilities: Conduct unit inspections and receive units from the construction team, verifying they meet the required standards and specifications. Coordinate with construction, quality control, and other internal teams to resolve unit-related issues and ensure readiness for handover. Communicate with clients throughout the handover journey, handling inquiries and providing timely updates to ensure a positive customer experience. Organize and supervise handover appointments, including walk-throughs, snag rectifications, and final acceptance. Follow up with clients regarding snag-related issues to ensure timely rectification and satisfaction. Prepare and process all handover documents, ensuring accuracy and compliance with company standards. Provide periodic handover status reports and flag any risks or delays. Assess and advise on interior modification options. Requirements: Bachelor of Engineering - Architecture. 4+ years of experience in Client handover. Strong communication and customer service skills. Ability to handle client complaints and maintain high satisfaction. Attention to detail in unit inspection and snag management. Strong reporting and documentation skills. Proficiency in using AutoCAD.

Responsibilities

The role involves conducting unit inspections and coordinating with construction and quality teams to ensure units are ready for handover. It also requires managing client communications, supervising handover appointments, and processing all necessary documentation.