Senior CRM Technology Engineer at Wise

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Platforms, Integrations, HTML, CSS, Liquid, Dynamic Content, Troubleshooting, SQL, Data Flows, Technical Support, Documentation, Automation, QA Processes, Workflow Enhancements, Training, Problem Solving

Industry

Financial Services

Description

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description We're looking for a Technology Engineer to join our CRM team in London. You'll be supporting our 35+ strong global CRM team by ensuring our CRM technology is reliable, scalable and easy to work with. You’ll focus on keeping our CRM tech stack running smoothly day-to-day, making sure campaigns render correctly, data flows as expected and our tools work the way they should. You’ll be the person the team turns to when something looks off: whether that’s HTML, Liquid, a dynamic link, or a data attribute that doesn’t look quite right. You enjoy getting into the technical detail, fixing problems at the source and helping others understand how things work. Here’s how you’ll be contributing to the CRM team: Maintain and improve our CRM tech stack including Braze, internal tools, integrations and day-to-day systems Own troubleshooting for HTML, CSS, Liquid, dynamic content and email rendering issues Be the first point of contact for CRM technical queries, helping unblock campaign builds and resolving translation or localisation challenges Test data flows, flag inconsistencies and raise fixes when something doesn’t behave as expected Turn marketing requirements into clear, workable technical tasks and build reliable, scalable solutions Improve CRM operations through automation, clearer documentation, smarter QA processes and workflow enhancements Help the team grow their technical confidence through documentation, training and practical guidance This role will give you the opportunity to: Build depth – work hands-on across CRM tooling, data flows, dynamic content and template logic in a complex, global setup. Solve meaningful problems – from debugging tricky rendering issues to untangling data-driven personalisation challenges. Have real impact – the quality of your work directly affects how millions of customers experience Wise. Influence how we work – improve QA processes, documentation and workflows that make CRM more reliable for everyone. Qualifications You have 4-6 years hands-on experience with CRM or MarTech platforms and integrations (Braze, Iterable, Salesforce MC, Snowflake, Stripo, Movable Ink etc.) You understand how customer data moves through CRM systems, including events and API-driven attributes You’re skilled at troubleshooting HTML, CSS, Liquid and dynamic content logic You’re comfortable being a go-to technical support point for internal users and explaining complex concepts clearly You're methodical in how you diagnose issues and love getting into the details You communicate clearly and calmly, even when something breaks at the worst possible moment You’re experienced with CRM development languages and SQL You’re curious, organised and proactive about improving how systems and processes work Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities

The Senior CRM Technology Engineer will maintain and improve the CRM tech stack, ensuring reliability and scalability. They will troubleshoot technical issues and support the CRM team in executing campaigns effectively.