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Senior CS Lab Executive at SGS
Ho Chi Minh City, , Vietnam -
Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Problem Solving, Team Management, Client Coordination, Complaint Handling, Training Implementation, Report Review, Laboratory Testing, Computer Skills, Typing Skills, Bilingual Communication

Industry

Professional Services

Description
Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world. Job Description - Organize the resource of team to perform daily operation relevant to inquiries, samples receipt/ dispatch, test reports, debt collection, etc .- Coordinate with Sales to approach clients (targeting Chinese clients) for generating revenue/ profit- - Support line supervisor for handling both internal and external complaints relating CS issues and support to reply to clients on time for complaints relating operation - Propose and review training needs and implement training as plan of team - Working with lab supervisors for ensuring all job complete ontime to client - Review all test report before sending them to client - Undertake any other duties relevant to CS/report of Lab when deemed as appropriate by Line Supervisor (or higher level) Qualifications - University graduation with related background - At least 3 years experience working in CS of laboratory testing field - Good typing and computer skills - Good communication skill in both Vietnamese and English Additional Information - Communication - Problem Solving - Development - Research
Responsibilities
The Senior CS Lab Executive will organize team resources for daily operations, coordinate with sales to approach clients, and support the line supervisor in handling complaints. Additionally, they will review test reports and ensure timely completion of jobs.