Banking Directorate supports the Bank’s mission to maintain monetary and financial stability by developing and operating resilient and efficient banking, payment, settlement, and custody services in support of our strategic customers and our market operations.
We are at the heart of the Bank both in terms of our core role in monetary and financial stability, and the wide range of internal and external stakeholders we work with. The variety and immediacy of the work we do means we are one of the most outward facing and fastest moving areas, acting as the ‘bank within the Bank’ for the UK government, CCPs and other central banks, as well as our own market operations.

JOB DESCRIPTION

An Operational Analyst role has arisen to support the NGO manager and to undertake some of the public facing, analytical and managerial work, with the Scale E’s support and direction. There will be times when the Scale F Operational Analyst will be required to cover the Scale E Manager at internal/external meetings. The Scale F will be required to work alongside and closely with the other NGO Operational Analyst (Scale G) who also reports directly to the NGO Manager.
The Note and Gold Operations Analyst will own, co-ordinate and work on various issues/work topics. This role will be focused on our Gold operations, however, there will be some exposure to the Notes side of the business. Work could also arise from internal issues or projects e.g. from operational incidents, audit findings or efficiency/risk improvements; or projects such as SAP Next generation which will see the NIPS and GBM systems upgraded. The analyst will be expected to own or input to some cyclical BAU tasks and complete them to deadlines.

RESPONSIBILITIES WILL INCLUDE:

• Line management responsibility for NGO Technical Specialists (Scale H)
• To lead on medium-to-large project and non-project change including stakeholder management
• Work with PACE (Policy and Customer Engagement team) and Legal on amendments/changes to Customer Terms & Conditions
• Contribute to policy discussions
• Responsibility for externally facing Management Information
• Act as the lead on incident resolution and review
• Engage with gold customers (current and prospective) during inspections and visits
• Representing NGO at working level meetings both internal & external
• Support the implementation of Continuous Innovation (CI) by providing challenge and signing off recommendations
  This role is predominantly a Technical Analyst role although it includes a proportion of people management responsibility. You will be required to support the NGO manager and the other analyst in developing the NGO team. This will be achieved through sharing information effectively; having regular 1:1s with staff; coaching staff; and may include performance management for Scale H Technical Specialists. In addition, the job holder will appropriately and clearly delegate actions to ensure that staff are productive, engaged and motivated to deliver the area’s aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate.
  Number of direct reports: 4