Summary
£57,200* - £79,200* per annum | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

• Analyse Consumer (Household) and Retail (POS) Panel data, identifying strategic and tactical levers to strengthen Lidl’s position
• Influence key decision makers including the Board of Directors; Commercial, Customer, Operational and Regional Directors; and their departments
• Take responsibility for key category range reviews, providing insights across product, price and promotion to optimise Lidl’s approach
• Identify and prioritise category opportunities, and lead strategic category management projects
• Deliver regular business performance updates to senior stakeholders that inform, steer and inspire the business
• Use a mix of datasets to fully explain market and customer dynamics, including blending panel data with internal KPIs and Loyalty metrics
• Lead fellow insight colleagues as the senior member of the Shopper and Market Insight function within the CIX Department
• Closely collaborate and exchange with teammates working on Customer Research, Customer Satisfaction and Brand Health topics to tell the whole story
• Work with colleagues across the business to improve the customer journey from start to finish, including Loyalty & CRM, Strategy, Store Layout and Equipment, Property, Corporate Affairs, Customer Care and CSR
• Manage Lidl’s relationship with data agencies such as Kantar, NIQ, Circana and CACI; lead data agreement negotiations; and take budget responsibility.
• Collaborate with colleagues at Lidl International to expand and improve data usage across the Lidl grou