Senior Customer Onboarding Project Manager at Glassdoor - Qatar

Dubai, British Columbia, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

70000.0

Posted On

28 Sep, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Information Technology & Services

Description

The main responsibilities of the position include:

Deliver multiple projects of varying complexity and size
Coordinate internal and remote software development teams
Hold task owners accountable for specific deliverables and conduct project team meetings to review progress and take any necessary actions
Facilitate discussions, decision making, and conflict resolution
Keep track of delivery progress and promote team ownership by ensuring each team delivers within their set timeline
Maintain a solid understanding of Agile principles to ensure PMO governance and reporting stay aligned.
Ensure that requirements are comprehensive and thorough, include all the necessary information, and are ready for implementation
Manage impediments to meet deadlines
Collaborate closely with each project's team to provide a high-level estimation and create a delivery/release plan
Coordinate with other teams to ensure dependencies are aligned
Assist with internal and external communication channels to improve transparency, and provide information to the right stakeholders in the right levels of abstraction
Collaborate with Product Managers and other cross-functional teams to manage the expectations of stakeholders by making sure the backlog is well defined, estimated, and prioritised
Track key team metrics to support efficient and on-time delivery
Understand and follow the PMO department’s processes
Provide clear and accurate reports on all aspects of work, including delivery and UAT progress, monthly updates and any other reports as needed
Utilise project management methodologies and relevant tools to accomplish all the above

Main requirements:

BSc/MSc in computer science, engineering, or a related field
At least 3-5 years of experience in a similar position
Strong AI-forward mindset and hands-on familiarity with AI tools and platforms, demonstrating proactivity in driving AI capabilities for project management while remaining flexible and adaptive as AI technologies evolve
Experience with project management software, analysis, and reporting methods
Knowledge of project management tools and techniques (JIRA, Confluence, MS Project, etc.)
Strong organisational and critical thinking with analytical and problem-solving skills that can handle any issues that occur during a project’s life cycle
A hands-on, professional, detail-oriented approach that strives for excellence
Strong written and verbal communication for coordinating with team members, stakeholders, and management
Strong interpersonal and teamwork skills
Strong leadership skills and the ability to stay motivated and work effectively under pressure
The ability to identify process deficiencies and suggest improvements based on knowledge and experience
An understanding of the full software development life cycle and Agile methodologies

The following will be considered an advantage:

PMP/Prince II and Agile/Scrum certifications
Programming or professional technical experience
FX industry experience

Benefit from:

Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities

How To Apply:

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Responsibilities

The main responsibilities of the position include:

Deliver multiple projects of varying complexity and size
Coordinate internal and remote software development teams
Hold task owners accountable for specific deliverables and conduct project team meetings to review progress and take any necessary actions
Facilitate discussions, decision making, and conflict resolution
Keep track of delivery progress and promote team ownership by ensuring each team delivers within their set timeline
Maintain a solid understanding of Agile principles to ensure PMO governance and reporting stay aligned.
Ensure that requirements are comprehensive and thorough, include all the necessary information, and are ready for implementation
Manage impediments to meet deadlines
Collaborate closely with each project's team to provide a high-level estimation and create a delivery/release plan
Coordinate with other teams to ensure dependencies are aligned
Assist with internal and external communication channels to improve transparency, and provide information to the right stakeholders in the right levels of abstraction
Collaborate with Product Managers and other cross-functional teams to manage the expectations of stakeholders by making sure the backlog is well defined, estimated, and prioritised
Track key team metrics to support efficient and on-time delivery
Understand and follow the PMO department’s processes
Provide clear and accurate reports on all aspects of work, including delivery and UAT progress, monthly updates and any other reports as needed
Utilise project management methodologies and relevant tools to accomplish all the above

Main requirements:

BSc/MSc in computer science, engineering, or a related field
At least 3-5 years of experience in a similar position
Strong AI-forward mindset and hands-on familiarity with AI tools and platforms, demonstrating proactivity in driving AI capabilities for project management while remaining flexible and adaptive as AI technologies evolve
Experience with project management software, analysis, and reporting methods
Knowledge of project management tools and techniques (JIRA, Confluence, MS Project, etc.)
Strong organisational and critical thinking with analytical and problem-solving skills that can handle any issues that occur during a project’s life cycle
A hands-on, professional, detail-oriented approach that strives for excellence
Strong written and verbal communication for coordinating with team members, stakeholders, and management
Strong interpersonal and teamwork skills
Strong leadership skills and the ability to stay motivated and work effectively under pressure
The ability to identify process deficiencies and suggest improvements based on knowledge and experience
An understanding of the full software development life cycle and Agile methodologies

The following will be considered an advantage:

PMP/Prince II and Agile/Scrum certifications
Programming or professional technical experience
FX industry experience

Benefit from:

Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities